Manager, Talent (Executive & Hi Potential)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Lead the Charge. Strategic Partner in Executive and Hi Potential (HiPo) Talent Management. Drive the success of USAA's executive leadership and high-potential employees through strategic talent management. Shape the future of leadership at USAA by designing and executing comprehensive talent programs such as onboarding, succession planning, and executive talent reviews. This critical leadership role demands strategic thinking, exceptional partnership capabilities, and the ability to influence across all levels of the organization. You will need deep expertise and a proven history of developing talent solutions for executive talent. You will also be responsible for succession planning initiatives to ensure a strong pipeline of future leaders. You will collaborate closely with your team of Talent Advisors, HR Centers of Excellence (COEs), business partners, and executive leadership to seamlessly integrate these programs, attracting, retaining, and developing high-caliber talent at the executive levels within USAA.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is available for this position.

What you'll do:

• Leads Talent Management projects from strategy to implementation.

• Consults with senior business leaders to deeply understand the business and develops and implement talent programs and solutions to address their biggest needs

• Develops and delivers data-driven insights and materials to support talent practices and talent deliverables.

• Creates and manages programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce.

• Uses data analytics to inform leadership development talent strategies, proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI).

• Leads and develops a team while cultivating a culture of accountability, empowerment and a growth mindset

• Manages vendor relationships and partners with USAA procurement to ensure optimal outcomes. 

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 6+ years of experience in enterprise-level talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management).

• 2 years of direct team lead, supervisory or management experience required.

• Knowledge of various talent management technology solutions.

• Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives.

• Proven ability to develop and implement strategic talent management initiatives.

• Uses technology, AI, and/or automation to work efficiently and champions these behaviors among teammates

• Stays attuned to advancement in research and practice and applies those insights to work.

• Proven ability and experience managing and influencing stakeholders. 

• Demonstrates a structured approach to problem solving while balancing competing priorities.

What sets you apart:

• Experience dev