Front Office Representative

Company Description

About Us

At Story Lane Box, we believe that powerful stories can shape communities, connect people, and create impact. As a creative communications company, we specialize in crafting tailored content and brand narratives for organizations and individuals who want to stand out. Our team thrives on innovation, clarity, and purpose-driven communication strategies. Based in Cincinnati, OH, we are growing and seeking passionate professionals to join our mission of delivering authentic and effective messaging.

Job Description

Job Description

We are currently seeking a detail-oriented and friendly Front Office Representative to join our team in Cincinnati, OH. This role is crucial in maintaining a professional and welcoming atmosphere while managing administrative tasks and providing excellent customer service.

Responsibilities

• Greet and assist visitors in a professional and courteous manner

• Answer and direct phone calls promptly and accurately

• Manage front desk operations and maintain a tidy reception area

• Schedule appointments and manage meeting room calendars

• Handle incoming and outgoing mail and deliveries

• Support various departments with administrative tasks as needed

• Maintain accurate records and data entry

Qualifications

Qualifications

• High school diploma or equivalent; associate degree preferred

• Proven experience in a front desk or administrative role

• Strong communication and interpersonal skills

• Excellent organizational and time management abilities

• Proficient in Microsoft Office (Word, Excel, Outlook)

• Ability to work independently and handle multiple tasks efficiently

• Professional appearance and demeanor

Additional Information

Benefits

• Competitive salary ($38,000 - $43,000 per year)

• Opportunities for career growth and advancement

• Skill development and training programs

• Supportive and collaborative work environment

• Paid time off and holidays

• Health and wellness benefits package