People Operations Manager Africa - Global HQ (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Oversee and manage the complete People Operations processes (Payroll, Benefits, Onboarding, offboarding, lateral moves, mobility …)  across multiple international countries, ensuring compliance with local legal requirements.

THE JOURNEY

• Responsibility of Payroll and People Operations for around 6 to 8 countries (mostly in Africa).
• Lead, mentor, and manage a team of four HR professionals to drive performance and foster a collaborative and inclusive work environment.
• Build consistent OKR to align the team's objectives with company goals and track progress effectively.
• Conduct and coordinate internal audits to ensure the completeness and accuracy of Employee documentation.
• Keep our employees happy by answering all their questions regarding Payroll & People operations procedures.
• Collaborate with other department leaders to ensure smooth integration of HR processes with broader business operations.
• Continuously evaluate and improve processes to achieve operational excellence and best practices in HR.

WHAT YOU WILL BRING TO THE RIDE

• Proven experience (at least 4 years) in payroll management and human resources.
• Prior experience leading a team of payroll professionals, with excellent leadership and mentoring skills
• Strong communication skills (both verbal and written) in English - French or Italian or Arabic is a plus
• Ability to work in a fast-paced, culturally diverse environment.
• Proactive, hands-on, and eager to get your hands dirty!
• Detailed oriented – you are a freak when it comes to details
• Proficiency in Microsoft Excel required, knowledge of Workday or Jira is a plus
• Always looking for ways to improve the process and optimizing coordination between colleagues
• An empathetic, inclusive and curious attitude

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring