Benefitfocus Implementation Project Manager, ACA

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

About Benefitfocus:

Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental, and other voluntary benefits plans as well as wellness programs. 

Get to Know the Opportunity:
Benefitfocus is searching for a Project Manager to join our TangoHealth team, servicing our ACA platform. This is a remote position that may require some travel from time to time. The Project Manager would coordinate all aspects of a product or service integration for external customers, from inception to installation. This includes extensive interaction with sales, customer service, product development, and other cross-functional teams. The Project Manager is typically focused on the delivery of new or enhanced products to improve customer satisfaction using technology. Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests. The Project Manager oversees schedules and cross-functional deliverables to ensure successful ACA platform integration.

Please Note:  Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule. 

The Contributions You’ll Make:

• Manages one or more projects of large scope and/or high complexity.
• Manages a small program, providing guidance to project teams.
• May be assigned to high criticality projects.
• Has regular internal and/or external stakeholder interaction.
• Recommends changes to policies that affect the business unit or the organization and identifies areas of improvements that could be made to procedures, policies, or processes.
• Effectively speaks in front of large teams and communicates to senior and executive audiences in oral and written form.
• Receives assignments in the form of objectives and establishes goals to meet objectives.
• Is accountable to management based on meeting objectives and schedules.
• Frequently interacts with customers and/or functional peer group managers regarding projects between functional areas, other company divisions or units, or customers and the company.
• Provides high-level coaching and mentoring to Associate Project Managers.
• Other duties as assigned.

Minimum Knowledge & Experience:

• 3+ years of related experience in project management and/or employee benefits.
• 3+ years of experience in a client facing role.
• Experience with data processing, (extract, translate, load).
• Excellent verbal and written communication skills, inclusive of preparing well-designed email communications and clear instructions over the phone.
• Ability to multi-task multiple issues and work well in a team environment.
• Experience troubleshooting technical errors that require quick thinking, independent thought, and group collaboration.
• Self-starter,