Senior Systems Administrator

Description

Company Profile

The Solar Energy Industries Association (SEIA) is the national trade association for the solar and storage industry and represents more than 1,000 member companies and an industry workforce of more than 255,000 across the United States. SEIA is leading the transformation to a clean energy economy and is creating the framework for solar to reach 30% of U.S. electricity generation by 2030. We work with our member companies and strategic partners to advocate[JJ1] for policies that create jobs and shape fair market rules that promote competition and the growth of reliable, low-cost solar power.

SEIA does this by supporting pro-solar policies at the state and federal level, developing cutting-edge market research, hosting educational events and webinars, and serving as the voice of the solar and storage industry.

SEIA employees are passionate, forward-thinking leaders who start every day knowing that their work makes a difference. SEIA fosters an inclusive, lively company culture that values our employees’ varied backgrounds and experiences and celebrates team success. The Association has earned numerous awards for its work and company culture and was named The Washington Post as a Top Workplace in 2023 and 2024 and by the Nonprofit Times as one of the “Best Nonprofits to Work For” in America in April 2022

Position Summary

The Senior Systems Administrator plays a hands-on role in keeping SEIA’s technology environment reliable and secure. This position is ideal for someone who wants broad exposure across various technologies, cloud platforms, cybersecurity, and tools. The role works closely with internal teams, vendors, consultants, and implementation partners to solve problems, improve systems, evaluate new tools, and support technology projects that directly impact SEIA’s staff and mission. It is a strong opportunity for a practical, curious IT professional who enjoys learning new technologies, taking ownership of core systems, and helping others work more effectively.

Core Duties and Responsibilities

• Provide and manage day-to-day technical support for staff, including troubleshooting hardware, software, account access, meeting room, phone system, cloud application, and other end-user technology needs.
• Manage and support SEIA’s core IT infrastructure, including Microsoft 365, Azure AD/Entra ID, cloud services, servers, workstations, networking equipment, firewalls, VPN, DNS, backup systems, and related security tools.
• Administer user accounts, permissions, access controls, and network resources in accordance with SEIA’s security policies and business requirements.
• Monitor system performance, reliability, security, and availability across on-premise and cloud environments; proactively resolve issues and recommend improvements.
• Support and assist in managing the implementation of new technology solutions, upgrades, integrations, and infrastructure improvement.
• Maintain documentation, standard operating procedures, knowledge base content, asset records, and system configuration information.
• Identify opportunities to improve IT operations through automation, process simplification, system optimization, and improved administrative workflows.
• Coordinate with vendors, consultants, and internal stakeholders to troubleshoot issues, manage services, evaluate tools, and complete technology projects.
• Support IT asset management, hardware and software procurement, license tracking, expense monitoring, and annual budget planning.
• Provide technical guidance for team members, support key business events and perform other related duties as assigned, including limited after-hours support when necessary.
• Provide technical guidance and knowledge transfer to 3rd party service providers and implementation partners.

Requirements

Qualifications

• Minimum of 3-5 years of progressive IT experience, including systems administration, cloud administration, end-user support, infrastructure management, and cybersecurity operations.
• Strong hands-on experience administering Microsoft 365 suite of products, including Exchange Online, SharePoint, Teams, OneDrive, RingCentral, licensing, security settings, and user account management.
• Experience with Azure AD/Microsoft Entra ID, including identity management, MFA, conditional access, security groups, access reviews, and user administration.
• Experience with email security and prot