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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

***This role is 5 days a week in the Charlotte Office***

The AI Engineering Lead - Agent DevEx and Agent SDK owns the developer experience, internal platform tooling, and SDK strategy that make enterprise agent engineering scalable, repeatable, and usable across the Forge. This role is responsible for shaping the tooling and abstractions engineers use to build, test, deploy, observe, and maintain agentic systems with consistency and speed.

This is a hands-on platform and enablement engineering role. The lead defines and builds internal agent SDKs, starter kits, reusable libraries, templates, developer workflows, local development experiences, testing harnesses, and integration patterns that reduce friction for teams building enterprise AI capabilities.

The role sits at the intersection of platform engineering, developer productivity, agent architecture, and enterprise delivery standards.

Daily work includes designing developer workflows, creating or refining agent SDKs and libraries, establishing reusable abstractions for prompts/tools/memory/integration patterns, improving inner-loop and outer-loop development experiences, partnering with engineering teams on usability gaps, and ensuring the Forge has a clear, secure, high-quality developer path from concept to production deployment.

***For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)***

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.  

• Own the internal developer experience for agent engineering across the Forge, including the workflows, tooling, templates, abstractions, and libraries engineers use to build and ship agentic systems. 

• Design, build, and maintain internal Agent SDKs, reference packages, reusable components, and starter kits that standardize how engineers create prompts, tools, workflows, memory patterns, telemetry hooks, and integrations. 

• Establish opinionated but practical developer patterns that reduce variability and improve speed, quality, and maintainability across agent implementations. 

• Improve the local development experience for agent engineers by shaping scaffolded project structures, debugging paths, test harnesses, environment setup, dependency management, and iteration loops. 

• Partner with agentic, application, platform, security, and QA teams to ensure SDK and DevEx patterns align with governance, observability, release controls, and production readiness expectations. 

• Create and maintain documentation, onboarding guides, examples, and reference implementations that allow engineers to adopt approved patterns quickly and with less ambiguity. 

• Design and evolve the extension model for agent tooling so te