Riverbat Bites Food Pantry Specialist (Hourly)

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Riverbat Bites Food Pantry Specialist (Hourly)

Job Description Summary:

To provide specialized services and support to departmental office or program.

Job Description:

Job Description Summary

To provide specialized services and support for the campus food pantry operations, ensuring an organized and student-centered environment that promotes food security.

Description of Duties and Tasks

• Assist with daily pantry operations, including greeting and supporting students using pantry services.

• Provide information to students regarding pantry procedures, eligibility, and related Basic Needs resources.

• Review and process student check-ins and maintain accurate usage data in tracking systems.

• Stock shelves and monitor inventory levels; report shortages or excess items to the supervisor.

• Maintain cleanliness and organization of the pantry, ensuring compliance with food safety and sanitation standards.

• Receive and organize deliveries, including lifting and moving food boxes up to 40 pounds.

• Assist with outreach activities and pantry-related events as needed.

• Support the collection of data for reporting purposes.

• May provide guidance to student workers or volunteers assisting in the pantry.

Knowledge

• Processes and procedures related to food pantry operations and basic needs support.

• Food safety standards and inventory management practices.

Skills

• Maintaining an established work schedule.

• Effectively using interpersonal and communication skills with tact and professionalism.

• Organizational and planning skills with attention to detail and follow-through.

• Maintaining confidentiality of student information.

• Establishing and maintaining effective working relationships with diverse student populations and staff.

Technology Skills

• Proficiency with standard office software applications.

• Ability to learn and use student check-in systems and basic inventory tools.

Required Work Experience

• Customer service or related experience preferred).

Preferred Work Experience

• Experience in food service, warehouse, or retail environments.

• Experience working in a student services or community resource setting.

Physical Requirements

• Work is performed in a food pantry setting and requires standing, walking, lifting, bending, and carrying.