Cocktail Server - Silver Lining New York

Tao Group Hospitality offers competitive benefits for all part-time team members such as:

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off

• Pet Insurance

• 401(k) Retirement Program with Employer Match

• Employee Assistance Program

• TAO Savings Marketplace

• Employee Discounts and much more!

   

• POSITION SUMMARY: 
  Actively takes orders, conducts full and complete beverage/food service, and monitors guests’ lounge/bar experience. Interacts with the lounge/bar guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
§ Anticipate and accommodate all needs of the guests.
§ Provides professional and exceptional service.
§ Presents menus, answers questions, and makes suggestions for all beverage and food items.
§ Inform guests of all food and beverage specials, with prices.
§ Required to solicit any allergy or dietary restrictions from each guest.
§ Accurately enters all orders into the POS system.
§ Ensures the delivery of all food and beverage to the guests.
§ Maintain general cleanliness of assigned stations and the entire venue.
§ Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
§ Possesses in-depth knowledge of all food and beverage menus and the company.
§ Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
§ Follows all company procedures when providing bottle service.
§ Follows proper cash/payment card procedures.
§ Complies with Department of Health and company sanitation standards.
§ Accurately completes all end-of-shift financial procedures.
§ Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
§ Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as 
directed by management, including: 
o Ensures all lounge furniture is clean and free of debris
o Sets tables with proper settings
o Stocks side-stations with prescribed supplies
o Performs opening & closing side-work as prescribed
o Reports all breakage, and damage of equipment or furniture immediately to management.
§ Attends and participates in daily pre-service meetings.
§ Attends and participates in any training sessions or departmental meetings.
§ Learn by listening, observing other team members, and sharing knowledge while leading by example.
§ Portrays a positive and professional attitude.
§ Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
§ Works as part of a team and provides help and support to all team members.
§ Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:
§ Tao Group Hospitality in-venue cocktail server training, Alcohol Awareness Certification, Food Handling Certificate.

EDUCATION/WORKING KNOWLEDGE:
§ Previous hospitality experience.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing t