Project Coordinator

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Project Coordinator

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Implementations – Project Coordinator

What does a successful Project Coordinator do at Fiserv?

• The purpose of the Project Coordinator job is to ensure predictable, consistent, and successful project delivery. The Project Coordinator will plan, coordinate, and monitor projects. The Project Coordinator will partner with key business stakeholders to ensure a successful start-up and completion of a project. Projects typically impact multiple business units and functional areas. The Project Coordinator is expected to work under minimal supervision.
• Ensure predictable, consistent, and successful project delivery.
• Exhibit proactive behavior by engaging in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Change Control, etc.)
• Define project governance, outlining roles, responsibilities, decision rights and clearly defined escalation paths.
• Ensure success criteria defined upfront to promote alignment and actively manage project outcomes.
• Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes, and informed about what is occurring throughout project.
• Proactively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions.
• Knowledgeable about how the organizations work; knows how to get things done through formal channels and the informal network. Understands the culture of organizations.
• Manage third party relationships involved in the overall implementation project to include scheduling activities, maintaining budget control, and ensuring deliverables are properly defined and completed on schedule.
• Communicate all changes to schedule and scope on a timely basis.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:

• Education – bachelor’s degree in business or equivalent work experience
• Knowledge of and demonstrated experience in project management processes and methodologies, as well as project lifecycles.
• Experience working in a client facing role.
• Experience in banking, financial services, and/or software industries desired
• Experience in driving small – medium size project within an organization.
• Proficient with Project Management tools

Additional Skills/Knowledge:

Stakeholder partnership

• Ability to establish and maintain relationships with project team members.
• Ability to influence project team, internal, and/or external stakeholders.
• Ability to understand project stakeholder needs, interests, and influence for project success.

Judgment

• Ability to practically apply project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery.
• Ability to analyze the situation and leverage teams to define an executable plan to meet project goals.

Team Leadership

• Ability to ensure team alignment on project goals, obj