Seasonal- Lead Crowd Control Officer-On Call

About the Role

The Lead Crowd Control Officer enforces Company Security/Safety Regulations for Casino/Hotel/Dayclub and Nightclub.

Position Responsibilities

• Stops all inappropriate behavior immediately in a professional manner.
• Responsible for checking guests’ identification to ensure they are age appropriate. Enforces capacity regulations
• Maintains constant vigilance to ensure the safety of patrons, team members and company property.
• Responsible for accurate reporting and completing Incident Reports and/or other reports as necessary
• Responsible for ensuring guest safety through surveying and watching the crowd at all times.
• Works to prevent and resolve altercations among guests
• Control access points to secured areas
• Assist with check points and security procedures
• Respond to altercations, unruly guests and assists with ejections

• Assures that Crowd Control Specialists remain on their assigned post and are performing their responsibilities to their full capacity.
• Takes responsibility and leadership as a first responder to incidents

Essential Functions

• Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
• Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
• Must be able to lift/push/pull up to 50 lbs

Requirements

• High school diploma or equivalent required
• The ability to effectively communicate in English
• Must be able to handle all types of guest related situations
• Previous Supervisor experience in hotel/casino or law enforcement experience necessary
• Handcuff/Restraint Training, Liquor Liability Training required
• Must be professional and have a well-groomed appearance

Benefits

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking