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Exemption Status:

Non-Exempt

Hiring Range:

$18.30 - $44.15

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Thursday, Wednesday, Weekends (Saturday and Sunday)

Scheduled Hours:

varies

Shift:

1 - Day Shift, 12.5 Hours (United States of America)

Hours:

24

Cost Center:

34000 - 7004 Franklin Urgent Care

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Supports the day-to-day clinical activities of the practice including patient care, communication, documentation, phlebotomy, coordination of tests and consultations, equipment maintenance, and adherence to safety and compliance protocols.

I. Major Responsibilities:

1.    Prepare for patient visits by reviewing schedules, checking for test results, and ensuring exam rooms are stocked and clean.
2.    Escort patients to rooms, confirm visit reasons, document interviews, and assist with mobility as needed.
3.    Take and record vital signs accurately, alert providers of abnormal findings.
4.    Assist providers during exams, anticipate needs, and help maintain schedule flow.
5.    Perform clinical procedures as ordered, including but not limited to: EKG, spirometry, immunizations, throat cultures, phlebotomy, and dressing changes.
6.    Handle patient communications related to prescriptions, test results, and triage; follow up appropriately per protocol.
7.    Document all patient interactions and care activities in the EMR.
8.    Schedule and coordinate testing/consultations, providing written and verbal instructions to patients.
9.    Maintain and sanitize equipment, monitor inventory, rotate medications, and check temperature logs.
10.    Comply with OSHA, HIPAA, and internal policies; support infection control practices.
11.    Provide high-quality phlebotomy services and manage specimen handling and transport.
12.    Promote positive patient experiences and demonstrate professionalism in all interactions.
13.    Collaborate effectively with team members and support a positive, efficient workplace.
14.    Display initiative, adaptability, and use resources responsibly.

All responsibilities are essential job functions.

II. Position Qualifications:
License/Certification/Education:
Required:
1.    High School diploma or GED
2.    Graduate of an accredited school of nursing
3.    Current Licensed Practical Nurse (LPN) license
Preferred:
1.    Phlebotomy certification or equivalent experience

Experience/Skills:
Required:
1.    Basic clinical skills including vital signs, documentation, and communication
2.    Ability to work collaboratively with providers and staff
3.    Proficient with EMR systems
Preferred:
1.    Six months of experience working as an LPN
2.    Experience in outpatient or physician office settings

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal o