Product Operations Manager

Trusted Connectivity for AI-Powered Dominance.

Everfox delivers trusted connectivity to protect the world’s most critical environments and safeguard the sensitive data powering decision advantage.

Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected.

We don’t just defend systems; we deliver decision dominance.

• Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments.
• Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain.
• Our Belief. Security should never limit mission success – it should enable it.

Our Promise. We deliver absolute confidence in environments where failure is not an option.

About the Role

Everfox is seeking a highly organized and analytical Product Operations Manager to drive operational excellence across our Product Management organization. In this role, you will own the operational processes that support the planning, launch, pricing, maintenance, and retirement of our product portfolio.

Working cross-functionally with Product Management, Engineering, Sales, Marketing, Finance, Services, Customer Support, and Contracts, you will manage Salesforce CPQ, product catalog operations, pricing governance, product lifecycle activities, executive reporting, and business metrics while driving continuous process improvement across the organization.

Location: Hybrid - Richardon, TX, Salt Lake City, Utah or Herndon, VA

Key Responsibilities

• Administer and maintain Salesforce CPQ, including product configuration, pricing, quote generation, and product catalog updates to ensure accurate customer quoting.
• Manage product catalog operations, including new SKU introductions, commercial price lists, pricing updates, and pricing governance.
• Coordinate product and pricing updates for GSA Schedules and Intelligence Community (IC) Basic Ordering Agreements (BOAs), ensuring product catalogs, pricing, and contract documentation remain accurate and compliant.
• Own End-of-Life (EOL) planning, tracking, and internal and external communications for product lifecycle transitions.
• Manage product content, including competitive intelligence, marketing collateral, customer portal, and intranet resources.
• Administer the Product Development Queue (PDQ/PALS), including dashboards, KPI tracking, and operational reporting.
• Develop and coordinate Product Quarterly 360 business reviews by consolidating metrics across Product Management, Engineering, Sales, Marketing, Finance, Services, and Customer Support.
• Build and maintain executive dashboards and operational reports using Salesforce and other business tools.
• Partner with cross-functional teams to ensure operational readiness for product launches, pricing changes, and lifecycle activities.
• Drive continuous process improvements to enhance operational efficiency, reporting accuracy, and data quality.

Required Qualifications

• Bachelor's degree in Business, Product Management, Information Systems, or a related field, or equivalent experience.
• 4+ years of experience in Product Operations, Business Operations, Product Management, Sales Operations, or a related operational role within a technology organization.
• Experience with Salesforce CPQ
• Experience supporting product lifecycle operations, product catalog management, pricing governance, and cross-functional product initiatives.
• Experience creating executive dashboards, KPI reporting, and business reviews.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills with the ability to collaborate effectively across multiple business functions.
• Qualified applicants may be subject to a security investigation and must meet the minimum requirements for access to classified in