Operational Product Manager, Neurosurgery (33867)

Job DetailsJob Location: Jacksonville, FL 32246Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Up to 25%Job Shift: DayWho We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients.  

The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons.  

KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient.  This technology allows our surgeons to provide the best-in-class treatment for their patients. 

KLS Martin Guiding Principles 


Established, Privately Held Business Group – Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
Patient Focus – We design products with the patient in mind – CMF, Thoracic & Hand
Product to Table – Integrated planning, design, manufacturing and distribution process
Educational Partner – Our primary focus for support is on education
Inventory Alliance – Inventory management is critical to patient treatment/outcome
Surgical Innovation is Our Passion – More than just a tagline


What We Offer


We provide full-time employees with a competitive benefits package, including paid parental leave
In-house training and professional development opportunities
A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation


Job Summary 

Manage one or more product lines as a business unit. Increase the profitability of existing products through excellent customer knowledge, rep/surgeon support, and the creation of business plans, marketing material, and education. Improve products from existing ideas and assist in the development of new ideas based on industry experience and customer knowledge. Help transition and launch new products to the market after regulatory clearance.  Utilize a unique blend of business and technical savvy and a high degree of work ethic to accomplish the big-picture vision set by the company leadership. Spend time in the market to understand the customer’s problems and find innovative solutions for the broader market. Provides indirect Leadership and Mentorship to Product Specialists.

Essential Functions, Duties, and Responsibilities 


Organize trips to field locations as a product expert to perform job duties and responsibilities at trade shows, customer on-site locations, sales meetings, workshops, cadaver labs, and in surgery  
Be an expert on customer needs, what they value, and how they perceive products to market strategically and represent the customer in new product development initiatives  
Create marketing strategies to understand, develop, and enhance the relationship between the customer and the product(s)  
Develop key strategy documents: annual marketing plan, product improvement plans, product launch plans, etc.  
Apply clinical and technical knowledge to educate and articulate value   
In-service, maintain, restock, and sell all products in the KLS Martin LP portfolio  
Use professional verbal and written communication skills to build relationships and explain technical product information to customers, salespeople, and employees   
Prioritize activities and tasks based on set sales, expense & development goals   
Author and assist in publishing product education and product marketing media  
Assist in the creation of regulatory filings, IFUs and related documents  
Educate employees in the assembly, use, and maintenance/restock of assigned product(s)  
Deliver and train others to deliver sales presentations in assigned product(s)  
Present on assigned products or initiatives to upper management  
Research a product’s market potential and develop a sales & price strategy   
Stay current on and cross reference competitive product offering and pricing  
Stay current on the standard of care and new technologies in the market   
Ensure the efficiency of products through product design and collaboration with field inventory, warehouse inventory, and shipping key personnel  
Maintain an in-depth knowledge of publi