Senior Product Manager, Psychiatry Member Growth

Our mission at Talkspace is to help people heal. To get there, we need exceptionally passionate, bright, and motivated people. Want to help over one million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Senior Product Manager to join our team. This role will be responsible for designing and optimizing the onboarding experience for new psychiatry members, ensuring they find the right provider and feel confident in beginning their mental health journey. The ideal candidate has a passion for behavioral psychology, data-driven decision-making, and human-centered product development. If you want to apply your skills to a mission-driven company, this is the role for you.

This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.

What You’ll Do

• Define and execute the long-term vision for member onboarding, ensuring a seamless transition from sign-up to their first session
• Optimize conversion, engagement, and retention by applying insights from behavioral psychology, cognitive science, and habit formation
• Design and run A/B tests and rapid experiments to validate hypotheses and improve user adoption
• Partner with engineering, design, and data science to develop innovative onboarding flows that reduce drop-off and drive therapeutic success
• Develop personalized and adaptive user journeys that increase engagement and match members with the best possible therapist
• Build data solutions to measure friction points, user needs, and decision-making behaviors in the funnel
• Lead sprint planning, backlog prioritization, and stakeholder alignment, ensuring the highest impact work gets done first
• Synthesize consumer insights, competitive analysis, and data-driven learnings to inform strategy and continuously iterate on growth initiatives

About You

• 7+ years of experience as a Product Manager delivering innovative, consumer-facing products
• Experience growing and optimizing digital health, digital therapy or psychiatry platforms
• Experience at a telehealth or digital mental health company, where you’ve developed a strong understanding of therapy adoption, patient engagement, and behavioral health user journeys
• Strong track record of growth-focused product development, specifically in user acquisition, activation, and retention
• Experience leading data-driven product decisions using tools like Mixpanel, Looker, or in-house A/B testing platforms
• Ability to break down complex problems on both a business and technical level
• Exceptional empathy and user obsession, driven by a desire to make therapy more accessible
• Strong analytical mindset with rigorous hypothesis testing and experimentation skills
• Business acumen—you quickly estimate value, effort, and dependencies for new initiatives
• Clear communicator who ensures alignment across cross-functional teams

Bonus Points

• Experience as a Growth PM working in a B2C or B2B2C environment
• Background in digital psychiatry or telehealth
• Experience working in a marketplace model
• Proven success in optimizing funnel conversion for mobile-first consumer products
• Experience with real-time insurance eligibility & cost estimation 
• Experience working at a major consumer brand with both B2B and B2C business lines

This role is a fit for you if…

• You’re passionate about leveraging behavioral psychology and data to drive user growth
• You believe in the power of mental healthcare and want to lower barriers to access
• You thrive in fast-paced, iterative environments where experimentation and learning fuel progress
• You love collaborating with cross-functional teams to bring bold ideas to life
• You care about making a real impact on people’s well-being

Benefits

• Comprehensive Medical, Dental, and Vision plans coverage since day one
• Pre-tax benefits: HSA / FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life, or pet insurance
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote-First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, plus a Friends & Family discount

Compensation

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inc