Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

As the Senior Manager of Process Excellence, you will play a pivotal role in supporting the Released Product Management within Infusion business by optimizing end-to-end Program Management, business processes and preventative problem solving. Specifically, this role will use standard methodology in cross functional team/external partnership leadership to drive excellence in On-Market Product areas such as End of Life, Failure Investigations, CAPAs, platform and product design and development, commercial launch, with heavy emphasis on sustaining (release product management).  

Responsibilities will include fostering collaboration and innovation to develop strategies and initiatives that drive EOL, CAPAs, Failure Investigations & organizational transformation, ultimately enhancing efficiency, effectiveness, and cost reduction across R&D, Supply chain & Quality metrics and other support and operational functions. Specifically, they will use standard processes in cross functional team/external partnership leadership to drive excellence in sustaining activities within Infusion business. 

Duties and Responsibilities 

• Provide Technical and business insight for complex medical device programs with responsibilities for large elements of product development, design transfer and sustaining efforts. 

• Establish and implement a robust framework centered on process improvement methodologies, tools, and cultural change.  

• Lead initiatives to optimize internal systematic processes and key platform metrics.  

• Facilitate kaizen workshops to expose inefficiencies and transform fragmented processes into cohesive, efficient systems. 

• Proactively align team members and management on project goals, scope, and issue resolution, ensuring clear communication with stakeholders. 

• Champion a high-performance culture focused on continuous improvement, innovation, learning, and quality. 

• Apply Technical and Business Acumen: Quickly adapt to new products, technologies, infrastructures and change management. 

Knowledge and Skills: 

• Exceptional communications skills.  Ability to communicate clearly and concisely to all levels of the organization, spanning cross-functional teams to business leadership. 

• Proficient in cross functional/cross-sites/external strategic partner team leadership delivering critical business goals within a phase-gate based product development process. 

• Proficient in the development and deployment of program management tools and techniques including methods for tracking progress, risk management and delivery of major landmarks. 

• Set clear objectives and measurements. Skilled at facilitating team dynamics. Champions development in others. Creates strong morale and spirit on teams. Share wins and successes and fosters constructive challenge. Thrive in achieving success through others. 

• Possess the skills and ability to engage, influence, and direct all functions and partners involved in the development of new products. Anticipate and understand implications across all functions. 

• Excellent influencing skills with the ability to achieve ambitious goals through others without direct authority across different functions, external partners, geographies, and cultures. Drive for accountability within self and others. 

• Ability to take disparate data points and make sound business decisions and bring clarity to ambiguous situations. Look at the big picture and the long range with an instinct for trade-offs (i.e. user experience vs. technical aspects / short vs. long term / risk vs. reward / resources vs. budget). 

• Time management, self-control, continuous learning, drives for order yet flexible and nimble. Versatility of thought and action in unanticipated circumstances using structured tools at their disposal to respond effectivel