Security Governance Manager

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Our customers are public safety agencies, governments and military organizations who use our mission critical communications systems. The Security Update Service team, part of the Motorola Solutions Cybersecurity Services organization, protects mission critical systems by ensuring security updates are verified, tested, and installed.

Job Description

As the Security Governance Manager, you will be responsible for leading and guiding the team which aids in the delivery and support of operating system updates for mission critical systems. The goal is to ensure the systems are protected from cyber threats. The Security Governance Manage will also oversee the day to day operations of the Governance team including establishing and measuring team performance, customer satisfaction, and serves as a technical escalation point. The manager develops, maintains, and implements relevant policies and procedures to protect the security and privacy of information from intentional or unintentional damage. They assist in trouble-shooting technical issues and provide regular status updates of system security. 

Responsibilities: 

• Manage the team to ensure successful delivery of Motorola’s cyber security expertise to the customer

• Be a liaison and advocate for customers, technical representatives, and more

• Establish relationships with stakeholders and maintain positive relationships

• Promote innovation and forward thinking throughout the organization

• Be a leader in the growth of the SUS team and drive integration of new products 

• Adhere to Motorola policies and practices

• Ensure all operational documentation and procedures remain up to date and relevant

Desired Skills:

• ITIL Foundation Certification or Experienced with ITIL 

• Advanced knowledge of Microsoft and/or Linux based operating systems and internal functions

• Customer service experience particularly with regards to critical infrastructure

• Knowledge of automation solutions and cloud operations (e. g. AWS) experience

Qualifications:

• Ability to lead and communicate effectively within a team environment

• Must have strong organizational skills

• Must demonstrate understanding of operating systems, application level support, virtualization technologies, and networking core concepts 

• Demonstrated technical knowledge of modern network security, network hardware, protocols, and standards 

• Previous management and leadership experience

• In-depth familiarity with security policies based on industry standards and best practices

• Management and leadership experience

Basic Requirements

Required Skills:

• Bachelor's degree in Computer Science, Engineering, IT, or Management 

• Advance knowledge of modern Network Security, Network Hardware, Protocols, and Standards required.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. 

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Travel Requirements

10-25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental,