Director, Client Business Development
Department: Corporate College - Client Solutions
Location: Corporate College East
Reports To: Exec Dir, Client Solutns/Prog
Recruitment Type: External/Internal
Requisition ID: req7095
Employment Type: Full-Time Support Staff
Union Position: Non-Union
Work Schedule: M-F, 8:30am-5pm
Number of Openings: 1
Job Description:
SUMMARY
Drives strategic business growth for
Corporate College by identifying, cultivating, and expanding relationships with
organizations throughout Ohio and surrounding markets. Serves as a consultative
partner to clients by aligning workforce development, leadership development,
organizational effectiveness, and customized training solutions with client business objectives. Leverages relationship management, strategic marketing,
and collaborative solution development to increase revenue growth, client
retention, and long-term partnerships.
ESSENTIAL
FUNCTIONS
- Drives business development activities that consistently meet or exceed established sales and revenue goals.
- Develops and executes strategic business development plans designed to expand market presence and increase organizational revenue.
- Delivers professional presentations, proposals, and consultative discussions to executives, business leaders, community partners, and internal stakeholders.
- Utilizes the college’s CRM platform, Salesforce, to manage client engagement activities, sales pipelines, forecasting, proposal tracking, and relationship development initiatives.
- Leverages Salesforce and/or cloud-based marketing tools to support strategic outreach campaigns, lead generation, client engagement, and business development initiatives.
- Analyzes client and market data to identify trends, business opportunities, and strategies that support revenue growth and client retention.
- Builds, develops, and maintains strategic client relationships that result in long-term partnerships, repeat business, and large-scale customized training and consulting engagements.
- Collaborates with Program Directors, subject matter experts, and internal teams to design customized workforce development and organizational effectiveness solutions aligned with client goals.
- Demonstrates exceptional verbal, written, presentation, and interpersonal communication skills in both client-facing and internal collaborative environments.
- Collaborates effectively with cross-functional internal teams to ensure seamless project execution, client satisfaction, and achievement of departmental goals.
- Demonstrates strong project management and organizational skills in coordinating multiple client engagements, timelines, deliverables, and stakeholder communications.
- Demonstrates strong digital literacy and the ability to effectively utilize CRM systems, virtual meeting platforms, marketing tools, data systems, and emerging technologies to support brand awareness, lead generation activities, client engagement, and operational effectiveness.
- Embraces innovation, continuous improvement, organizational change, and ongoing professional development to remain current with college offerings, industry trends, technologies, and evolving client needs.
- Must possess reliable transportation and maintain the ability to travel independently to client and partner locations.
- Performs other duties as assigned
REQUIRED QUALIFICATIONS
EDUCATION
AND EXPERIENCE/TRAINING
- Bachelor's degree
- Significant related experience may substitute for education
- Minimum of five years of demonstrated sales and/or corporate training sales experience
- Experience in business development, corporate training, workforce development, organizational development, human resources,
- consulting, or related professional services environments preferred.
- Demonstrated success develo