Sr Director, Revenue Operations (ROPS)

Posting Date

10/24/2025

2000 16th Street, Denver, Colorado, 80202, United States of America

No Brag, Just Fact!

Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Here's what you can expect as a Sr Director ROPS at DaVita:

We are seeking an experienced and dynamic Senior Director of Revenue Operations (ROPS) to drive operational strategy, execution, and innovation within DaVita’s revenue cycle. This executive will help shape our long-term organizational vision and own execution, including creating and leading transformational initiatives, executing our technology strategy, maximizing financial performance, and creating and fostering a special place for teammates.

Join the Revenue Operations Team, where you can:

• Influence strategic direction at the highest levels of the organization
• Lead a high-impact team of top talent in an environment of strong performance, collaboration, and value delivery
• Tackle the most complex challenges facing Revenue Operations and drive innovative solutions
• Develop goals and strategies that will guide us through an evolving industry landscape
• Serve as a key leader of a large team, driving change, fostering alignment, and mentoring the next generation of leaders

Responsibilities include, but are not limited to:

Enterprise Operational Leadership:

• Direct and oversee strategies that optimize and grow yield and revenue
• Spearhead initiatives that leverage technology and data to maximize growth and improve efficiency
• Lead continuous process improvement efforts to enhance revenue cycle design and process
• Establish and manage to key performance metrics, ensuring alignment with organizational goals
• Ensure operational efficiency in revenue management through a combination of leading best practices, developing team members, and innovation

Strategic Vision & Problem-Solving:

• Develop and carry out a multi-year vision and strategy to drive continued growth and innovation
• Align revenue operations with evolving healthcare industry trends and regulatory changes
• Oversee complex problem-solving efforts, leveraging data-driven insights to inform decision-making
• Serve as a thought leader, identifying opportunities for innovation and operational transformation
• Collaborate with cross-functional leaders to ensure revenue operations is positioned as a strategic business enabler and thought partner

Leadership / Creating a Special Place:

• Manage and lead a high-performing team, driving engagement, enablement, talent development, and succession planning
• Manage a geographically dispersed team, including 2-4 direct reports and 50-100 indirect teammates
• Lead through influence, providing strategic guidance and effecting change in the interest of bettering the overall organization
• Coach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core Values
• Relentlessly foster a special place to work and grow a career for all teammates

Executive Communication & Stakeholder Engagement:

• Partner with senior executives to define organizational priorities
• Serve as a trusted advisor to executive leadership, providing insights and recommendations
• Develop and deliver presentations on revenue operations performance, trends, strategic initiatives, and recommendations to enhance performance
• Translate complex operational and financial data into actionable insights for key stakeholders

Minimum Qualifications:

• Bachelor’s degree required; Master’s degree preferred (MBA, MHA, or related field)
• 10+ years of leadership experience in an operational and/or strategic leadership role, preferably with deep healthcare revenue cycle experience
• Proven track record of leading and motivating large teams in a complex operational environment
• Experience implementing complex systems and technology solutions that span across multiple departments and geographies, and bridging technological fluency with business needs
• Strong ability to communicate and influence vertically and horizontally in the organization, including at the exec