Branch Director

POSITION DESCRIPTION 

 
The Branch Director is responsible for the overall direction, management, safety, and operations of a designated Branch. This role centers on delivering a comprehensive, dynamic, and outcome-driven experience for Club members. The Branch Director leads the selection, training, and supervision of staff and volunteers; oversees program development, implementation, and evaluation; and fosters strong community relationships. They ensure a healthy and safe environment while working closely with Club parents/guardians, Branch staff, and finance teams to manage member attendance and billing. The Branch Director is also accountable for budgetary oversight and financial control. 

You are someone who works at a faster-than-average pace and takes initiative when something needs to be done. You thrive in managing multiple priorities and consistently find ways to get things done. As an experienced leader, you are passionate about developing your direct reports into capable leaders. You excel at holding people accountable and supporting them in achieving results. 

ESSENTIAL FUNCTIONS 

Essential functions and responsibilities include, but are not limited to:   

Leadership: 

• Supports and mirrors the culture, mission, values, and core beliefs of Boys & Girls Clubs of Greater Scottsdale. 

• Ensures a healthy and safe environment with high-quality programs and services that prepares youth and staff for success. 

• Creates a dynamic, positive work environment for staff members. Maintains close daily contact with direct and indirect reports. Provides coaching, training opportunities, redirection, and encouragement; helps develop skill set necessary for internal promotion.   

• Oversees Club volunteers. 

• Models positive guidance and discipline techniques to redirect member behavior issues. 

• Promotes and demonstrates active supervision techniques when working with Club members.  

• Provides sound judgement and decision-making. Acts quickly in emergency situations. 

• Implements and ensures adherence to BGCS’s policies and procedures. 

• Provides information to support Executive Team decision-making. 

• Fosters and maintains Club public relations; increases visibility of Club programs and services within the community and school systems; acts as a liaison between Club and community. 

• Grows Branch membership, attendance, and retention. 

• Encourages positive relationships between staff, and Club members and their families. 

• Promotes an inclusive, welcoming, and respectful environment that embraces diversity. 

Management: 

• Manages Branch financial resources; assists in the development of annual Branch budget; approves, and submits purchase orders, receipts, and invoices.  Ensures good stewardship of funds. 

• Provides strategic program planning and ensures that the implementation of Branch programs and activities satisfy stated objectives.  

• Appraises staff performance. Provides regular, constructive feedback, and redirection when necessary. 

• Ensures the timely completion and submittal of reports and projects. 

• Maintains a safe, clean, and organized property; works with Facilities Director to ensure maintenance needs are appropriately addressed. 

• Monitors and ensures accurate tracking of Club programming and member invoicing. 

Additional Responsibilities: 

• Other duties as assigned. 

QUALIFICATIONS & SKILLS 

 
Required: 

• Bachelor’s degree from an accredited college or university or equivalent work experience in a related field.  

• Minimum 5 years’ work experience in a Boys & Girls Club or similar youth development organization. 

• Minimum 1 year of supervisory experience. 

• Ability to multitask and readily adapt to Club’s changing needs. 

• Excellent verbal and written communication skills. 

• Excellent interpersonal and cooper