Benefits Consultant - FEP

Anticipated End Date:

2025-09-05

Position Title:

Benefits Consultant - FEP

Job Description:

Benefits Consultant – FEP

Location: This role enables associates to work virtually full-time providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. 

Federal Employee Program - FEP, a proud member of the Elevance Health, Inc. family of companies, it is a powerful combination, and the foundation upon which we are creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. 

The Benefits Consultant – FEP is responsible for telephonically facilitating federal employee health benefits sales and retention and new member outreach to welcome them to the program and ensure they are enrolled in the product that best meets their needs. Outreach to potential members to develop new opportunities.

Hours/Shift: Monday to Friday, 10:00 AM to 6:30 PM CST

How you will make an impact:

• Contacts new members introducing them to the Value of Blue and welcoming them to the program to promote retention.

• Influence federal employees to enroll in our products during Open Season.

• Prospect federal employees and produce revenue through new sales.

• Provides information to current and potential enrollees to highlight and explain benefit enhancements and/or changes.

• Responds to inquiries from members and HR staff within the various federal agencies.

• Research and coordinates responses to inquiries.

• Works with FEP Customer Service and Claims to resolve member issues.

• Remains informed of the various FEHB competitor products and participate and attend various training programs to enhance selling and servicing abilities.

• Employs consultative sales skills to influence the decision-making process.

• Acts as back up in the field when necessary to fill gaps.

Minimum Requirements

• Requires an AA/AS/BA/BS in Sales/Marketing or experience in a related field and a minimum of 2 years of sales/service experience; or any combination of education and experience which would provide an equivalent background.

• Health and Life license required.

Preferred Experience, Skills, and Capabilities:

• Extensive customer service experience, demonstrating a consistent ability to deliver exceptional support and build lasting client relationships, is strongly preferred.

• Proficiency in the Microsoft Office Suite, with strong skills in Word, Excel, PowerPoint, and Outlook is preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $20.48 to $35.11.

Locations: California, Colorado, Nevada, New York

 

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.  

 

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the