Director of Operations

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Description

Current Need

The Conroe DC is looking for a Director of Operations:  This position is responsible for all operational activities and P&L accountability across the facility as well as inventory accountability and exposure to risk and loss for the distribution center. The individual will be responsible for providing the highest possible service to the market customer base, and providing a work environment conducive to superior productivity, safety, quality, and morale. The Director of Operations is actively engaged in long term strategic planning for the distribution center.

Key Responsibilities: 

Strategic and Cross Functional Management

• Collaborate with both regional management and local management to develop and align strategic initiatives to implement locally.
• Establishes priorities, focus’ resources and ensures all employees are working toward common goal
• Ensure high quality employee attraction, engagement, and development at all levels.
• Coaches and builds local operations team in collaboration efforts with sales team to obtain profitable business and maintain superior customer service for existing customers.
• Strategize with leaders across the network to stay ahead of changing customer needs, industry advances, and labor planning concerns.
• Collaborate with stakeholders from HR, Engineering, Six Sigma, Finance, and more to ensure operations are identifying, meeting, and exceeding desired output and best practices.
• Assist the Sales and Buying Center teams to ensure a profitable business and maintain superior customer service for existing customers.
• Coordinate with Transportation team and Contractors.

Employee Management

• Motivates and inspires DC personnel to achieve set vision and objectives
• Cultivates leadership and support for on-going training and individual and professional development of management and employees.
• Build bench strength through modeling ICARE/ILEAD and development of a high-performing culture. Work with regional management on succession planning.
• Effectively manage all people issues including, but not limited to, labor, turnover, generational, and diversity and inclusion.
• Develop a strong team of up to 15 DC leaders and provide coaching and appropriate development opportunities for direct reports.
• Direct staff of 300 employees to provide a work environment that fosters creativity, productivity,
• collaboration, and accountability.

Financial Ownership

• Utilize financial acumen and knowledge, especially in making business decisions.
• Monitor and analyze costs and assist the management team in hitting their goals.
• Financial Responsibilities include:
• P & L Ownership
• Budgeting and Profitability
• Inventory management
• Expense Control

Compliance and Safety

• Oversee compliance with federal, state, local, and company policies and safety regulations.
• Responsibilities include:
• Regulatory Control – DEA, FDA, OSHA, etc.
• Internal Auditing - SOP, Vendor, other
• Safety – Establish a culture of safety including training, detecting, and analyzing.

Minimum Requirements

12+ years of professional experience and 4+ years of management experience

Critical Skills

• Capable of handling multiple priorities and extensive time demands regarding both logistics and employee relations and engagement. Effectively navigates through complex situations, both internal and external, that may require multiple decision makers. 
• Excellent organizational skills, excellent communication skills (verbal/written), management skills, and contract negotiations.
• Ability to develop, drive, implement and maintain innovation and promote continuous improvement around engineering processes, customer support, cost structure and quality initiatives.
• Strong PC skills and the