Deli Kitchen Manager

Location : Name

Eau Claire - Mall Drive

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Join our Festival Foods team as a Deli Kitchen Manager! 

Job Title: Deli Kitchen Manager 

Reports to: Deli Manager 

Join our Festival Foods team as a Deli Kitchen Manager and lead the team to create exceptional guest experiences! In this role, you’ll oversee deli kitchen operations, from managing inventory and food quality to driving production decisions that meet guest demand. You’ll also have the opportunity to inspire and develop your team, fostering a positive, collaborative environment. If you’re passionate about food, leadership, and providing top-tier service, this is the perfect opportunity to grow your career and make a meaningful impact. 

Job Description

What You’ll Do: 

As a Deli Kitchen Manager at Festival Foods, your responsibilities will include: 

• Deliver Outstanding Guest Experiences: Create engaging, memorable experiences by recognizing and reacting to guests’ needs, ensuring they feel valued and appreciated. 

• Lead and Develop Your Team: Thoroughly and consistently train, support, and inspire deli kitchen associates to ensure high retention and top performance, providing ongoing feedback and coaching. 

• Ensure High-Quality Standards: Monitor recipe execution, shrinkage, and overall quality control to maintain the highest standards in food preparation and presentation. 

• Oversee Deli Operations: Manage inventory, order deli kitchen products from vendors, and ensure proper food rotation, temperature management, and replenishment of all products on display. 

• Collaborate and Encourage Teamwork: Foster a positive, team-oriented work environment by leading by example, encouraging cooperation among staff, and working closely with store and Support Office associates. 

• Drive Production Decisions: Analyze weekly movement reports and make informed decisions on production levels to meet guest demand without overstocking or waste. 

• Ensure Department Cleanliness and Organization: Maintain a clean, organized, and sanitized work environment, including work areas, shelving, and sales floor, to comply with safety and cleanliness standards. 

• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences. 

• Support the Team: Other duties as assigned. 

What We’re Looking For: 

To succeed as a Deli Kitchen Manager at Festival Foods, you should have: 

• Leadership Experience: At least 3 years of leadership experience, with 1 year in a management role in retail grocery, restaurant, fast food, or food service. 

• Communication Skills: Ability to communicate clearly and effectively with guests and team members in a fast-paced, high-pressure environment. 

• Attention to Detail: Strong focus on quality control, food safety, and inventory management. 

• Safety Awareness: Full understanding of safety requirements and ability to apply on-the-job safety training. 

Physical Demands and Work Environment: 

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Stand in one spot for a long period of time, bend stoop, and kneel regularly. 

• Full range of upper body motion. 

• Lifting up to 50 pounds on a frequent basis. 

• May be exposed to extreme temperatures. 

Work Schedule: 

The Deli Kitchen Manager is a full-time position. The shift to be worked will include weekdays, weekends, and holidays. 

Festival Foods offers a rewarding opportunity to develop your food se