Program Coordinator I

The Division of Banks is currently accepting applications for the Program Coordinator I position in the Non-Depository Institution Supervision Licensing Unit. This role will coordinate and monitor assigned licensing activities; review and analyze data concerning agency licensing programs; provide technical assistance on licensing functions; and respond to inquiries. The Coordinator will work collaboratively with the Non-Depository Examinations and Operations Units on accounts receivables, accounts payables, and other administrative responsibilities. 

About the Division: 

As an employee of the Division of Banks, you will contribute to the mission of the Division of Banks by ensuring a sound, competitive, and accessible financial services environment throughout the Commonwealth. The Division maintains public confidence in Massachusetts financial institutions through the oversight of state-chartered banks and credit unions as well as non-depository licensees doing business in Massachusetts. We are a consumer protection agency and we support financial literacy education and programs benefiting residents across the Commonwealth. The majority of the Division's employees are Examiners who conduct a variety of on-site and off-site examinations of financial institutions and licensed entities under the Division's jurisdiction.  

At the Division of Banks every employee’s ideas and experiences are welcomed. We value and respect that each individual brings different skills and perspectives that uniquely contribute to our agency and the work that we do. It is important that each employee feel empowered to contribute as this allows for more effective collaboration and better results. Within our workplace community, we offer a variety of training and mentoring to create and maintain learning environments that are inclusive, equitable, and welcoming. 

To learn more about the Division of Banks, click here. 

As the Program Coordinator I, you can expect to:

• Gain knowledge of the licensing areas including mortgage lenders, mortgage brokers, mortgage loan originators, third party loan servicers, small loan companies, loan servicing companies including student loan servicing companies and any other non-bank applicants.
• Learn from colleagues on-the-job with other members of the Licensing, Examinations, Operations units and the shared services Accounting staff.

Consider joining our examiner team if you:

• Are interested in a public position and enthusiastic about serving the public good.
• Are interested or have experience in accounting and the supervision and regulation of the financial services industries.
• Have attention for detail and the ability to accurately and consistently complete accounting and licensing processes in compliance with fiscal procedures and deadlines.
• Are eager to embrace new challenges and learning opportunities while working in a team environment.
• Have strong analytical, multi-tasking, writing, and communication skills.  

Preferred Qualifications: 

We encourage individuals who believe they have the skills necessary to thrive to apply for this role, even if you don’t meet 100% of the job qualifications.

• Experience or interest in licensing, accounts receivables/payables, administration and/or accounts payable and receivables.
• Attention for d