Inside Sales Representative - Business Sales

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

 

As an Inside Sales Representative - Business Sales, you will play a key role in driving business growth by connecting with prospective customers and introducing them to TDS's portfolio of communications and connectivity solutions. This highly collaborative sales role combines proactive prospecting, relationship building, and lead generation to create new business opportunities and support revenue growth across TDS markets.

 

You will engage business decision-makers through outbound outreach, identify customer needs, and position TDS products and services as solutions that help organizations achieve their goals. Working closely with the field sales team, you will qualify opportunities, schedule appointments, and help advance prospects through the sales pipeline.

Success in this role requires strong communication skills, a customer-focused mindset, and the ability to identify and develop opportunities through strategic prospecting and research. You will build and maintain a robust prospect database, leveraging market intelligence, competitive insights, and customer information to support targeted sales strategies and increase market share.

What You'll Do

• Generate new business opportunities through outbound prospecting and engagement with prospective business customers.
• Identify, research, and develop target accounts to build a strong and sustainable sales pipeline.
• Qualify leads and schedule appointments for field sales representatives to support customer acquisition efforts.
• Prepare customer proposals and quotes that align with business needs and objectives.
• Develop and maintain a comprehensive prospect database, including key contacts, competitive information, contract insights, and sales activity.
• Analyze prospect and market data to support current and future outreach strategies, sales follow-up activities, and market growth initiatives.
• Partner with sales leadership to identify strategic opportunities and recommend follow-up actions for high-potential accounts.
• Maintain expertise across TDS's full portfolio of business solutions, including wireline and cable products and services.
• Collaborate across teams to deliver an exceptional customer experience and contribute to overall business growth.

Shift: This position will have a shift of Monday - Friday, 8am - 5pm CT.

 

This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates. 

Responsibilities

• Meet or exceed monthly sales growth goals for products and services.  Make regular contact with prospective small business customers. Place proactive contact calls to uncover sales opportunities.  Serve as the resource for sales negotiation with small business accounts.  Craft sales proposals, contracts, and process orders.
• Contact prospective customers through a combination of telephone, e-mail, and direct mail contact to obtain appointments for sales representatives.
• Maintain and continually update a database of prospects that identifies the business or organization, contact person and title, current provider of services, and dates their contracts expire. 
• Undertake initiative for developing vertical markets in the sales markets (e.g. franchise owners of car care, repair, beauty care, etc.)  This is conducted in conjunction and in cooperation with the Marketing department.
• Work on Marketing initiatives for development of vertical markets.
• Work with new hires to train prospecting techniques.
• Miscellaneous duties as assigned by supervisor.

Qualifications

Required Qualifications

• 1+ years sales and appointment setting.
• 6+ months proven track record working with executives/decision makers via the telephone.

           

Other Qualifications

• Knowledge of telecommunication products and services.
• Software experience and Microsoft Office skills.
• Ability to review prospecting files for clues indicating opportunity to recover older leads and/or strategic leads.
• Effective business writing skills for correspondence with directors and decision makers.
• History of work experience that demonstrates attention to detail skills and general business acumen.

 

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We e