Customer Development Manager (CA, AZ, Dallas (TX), Open to remote)

What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

Southern Glazer’s offers a competitive compensation package with expected first year total earnings between $80,000 - $105,000 / year. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately. 

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

The goal of Customer Development Manager – is to be the indispensable trusted partner to our customer, driving alignment, and simplification across all three tiers. (Retailer, Supplier, & Distributor) The CDM will provide Insights & Analytics in support to our retail customers, suppliers and account teams and will assist in identifying opportunities and making recommendations that deliver category and customer growth.

Primary Responsibilities

• • Create and deliver insights and recommendations using a variety of techniques and available data sources. Understand and apply customer, consumer and industry insights using market research data to deliver category growth.

  · Prioritize optimal assortment and/or shelving information to support the goals of our retailers, suppliers, and company. through the use of syndicated or customer-specific data sources.

  • Stay informed of analytic best practices across the industry and provide effective information for assigned commodities in the pursuit to deliver sales, margin, and market development goals.

  • Demonstrate experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions. Communicate business opportunities and recommend action plans by working with retailers, suppliers, and/or internal stakeholders

  • Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business & category reviews

  · Support retailers planogram (POG) development through defined category review process and retailer initiatives.

Additional Primary Responsibilities

Minimum Qualifications

• • Bachelor’s Degree and experience in Adult Beverage with understanding of National Chain Sales, Retail and Distributor operations

  · Proficiency in Space Planning Software (JDA/Blue Yonder)

  · Intermediate to advanced knowledge of Excel & Power Point

  · Proven ability to navigate and process large datasets to produce actionable insights • High level understanding of Category Management processes and practices along with the ability to collaborate with retail customers, key suppliers and internal teams to deliver insights and recommendations within six key domains: Macro Level, Retailer & Market, Consumer, Shopper, 4 P’s (product, price, place, and promotion) of Category Management, and Operations • Assertive leadership/decision making skills and high energy level, with an aptitude for understanding changing market dynamics and resolving complex problems • Excellent analytical, problem solving, decision-making and quantitative analysis skills to provide insights into performance and efficiency opportunities

Physical Demands

• Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) • Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping • Critical nature of this