Boutique Operations Specialist, Bellevue

F&B Boutique Operations Specialist: 

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. 

About the Role: 

We are looking for a Boutique Operations Specialist who is passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. These individuals will be the experts on all Standard Operating Procedures, systems, and tools and will work closely with the boutique leaders to impart critical business knowledge. This role will be crucial to the success of the operations within the Boutique. They will support all areas of the Boutique as needed and ultimately impacting the client experience. 

What Impact You Can Create at CHANEL: 

• Uphold operational standards and processes to deliver the ultimate CHANEL client experience.  
• Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team. 
• Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients, including hosting.  
• Partner with Assistant Boutique Manager to execute the stock cycle count program and annual physical inventory 
• Support the daily operations including opening and closing of registers, incoming and outgoing shipments, damages, stock and restock needs. 
• Understand the inventory management processes. 
• Maintain an organized and controlled stock storage system and process received stock and record into system. 
• Communicating inventory and supply needs to Boutique Director/Assistant Boutique Manager  
• Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa. 
• Co-ownership of all brand image, hygiene standards and visual merchandising requirements. 
• Be the ultimate brand ambassador by providing continuous sales and service support. 
• Build positive team relationships throughout the boutique to inspire trust and teamwork. 

You Are Energized By: 

• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives 
• Working in a highly collaborative retail environment  
• Make things beautiful by providing the ultimate experience in store  
• Being truly service minded 
• Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment  
• Fostering a meaningful client experience centered around inclusion and connection  
•  Curiosity and desire to learn and grow professionally within the world of CHANEL 

What You Will Bring To The Team: 

• Ability to thrive in a team environment and work collaboratively 
• Understanding of, and passion for client experience 
• Excellent communication skills 
• Foreign language skills are preferred but not required 

Position Requirements:  

• Minimum 3 years of related experience 
• Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 25 lbs.  
• A flexible schedule with the ability to work late nights, weekends, and some holidays 
• Ability to handle multiple tasks and meet tight deadlines concurrently  
• Strong organizational and communication skills  
• Detail oriented and operationally savvy  

Additional Information:  

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: 

Diversity and Inclusion: 

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.  
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they s