Sales Force Administrator

MacroFab:

MacroFab is a digital marketplace focused on the $500B markets in electronics manufacturing. Our service allows customers to rapidly bring new products to market and consume manufacturing as a virtualized resource by offering instant price quotes, rapid prototype services, and scaled volume production through a network of factories in North America. Our facilities gain a source of low overhead manufacturing jobs, allowing them to fully utilize their factory capacity and eliminate idle time.

A Sales Force Administrator is responsible for managing and maintaining the Salesforce platform. The primary duty is to ensure that the Salesforce system is optimized to support the sales team and other departments efficiently. Here's a detailed job description for a Sales Force Administrator:

Job Title: Sales Force Administrator

Role Overview: As a Sales Force Administrator, you will be responsible for the administration, configuration, customization, and maintenance of our Salesforce platform. Your role will involve collaborating with various teams to ensure that Salesforce meets the organization's business needs and supports sales processes effectively.

Key Responsibilities:

1. System Configuration and Customization:

   • Customize Salesforce to meet the specific needs of the sales team and other departments.
   • Configure and maintain user roles, profiles, permissions, workflows, validation rules, and other system parameters.
   • Implement and manage custom objects, fields, record types, page layouts, and templates.

2. Data Management:

   • Ensure data integrity and accuracy within Salesforce by implementing data quality processes.
   • Perform data imports, exports, and data cleanup activities as required.
   • Develop and maintain data migration strategies and procedures.

3. User Support and Training:

   • Provide ongoing support and training to Salesforce users, including troubleshooting issues and answering user inquiries.
   • Develop and maintain documentation, training materials, and user guides.
   • Conduct regular user training sessions to ensure optimal utilization of Salesforce features.

4. Integration and Automation:

   • Integrate Salesforce with other business systems and applications as needed.
   • Develop and maintain integrations using tools such as Salesforce APIs and third-party apps.
   • Implement automation solutions. 

5. Reporting and Analytics:

   • Create and maintain reports, dashboards, and analytical tools to track key sales metrics and performance indicators.
   • Develop custom reports and dashboards to provide actionable insights to sales leadership and other stakeholders.
   • Monitor data trends and provide recommendations for process improvements based on analysis.

Qualifications and Skills:

• Salesforce Administrator certification (e.g., Salesforce Certified Administrator) is required.
• Proficiency in Salesforce configuration, customization, and administration.
• Strong understanding of Salesforce data model, security model, and best practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Knowledge of Salesforce development languages such as Apex and Visualforce is a plus.

Additional Information:

• This position may require occasional weekend or after-hours support for system maintenance and upgrades.
• Opportunities for career growth and professional development within the organization may be available for high-performing individuals.

Even if you don't meet all of the requirements listed here, we still encourage you to apply. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what any list of requirements will capture.

Note: MacroFab is currently not sponsoring H1-B Visas.