Director, Business Transformation Management, Boston, MA

Director, Business Transformation Management, Boston, MA

Country: United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Director, Business Management is responsible for the management (planning, organizing and implementation) of large complex strategic projects as part of the Business Transformation Office. This program consists of highly visible initiatives with significant impact on business or product viability and ranging across multiple disciplines, businesses, and/or organizations. The incumbent is responsible the success of organizational strategic and business objectives through the coordinated management of all programs and projects under their purview, and with a focus on resource planning, project management, and prioritization competing needs of the overall business.

The Director will manage stakeholder and executive level sponsor expectations. Responsible for defining program resource requirements and serves as the key program day-to-day operational interface between all program stakeholders. The incumbent will be responsible for reporting on the health and overall program efforts with sound metrics and analytics. They facilitate Steering Committee and/or Executive Committee level program team status meetings and all other communications.

• Provides end-to-end project management ownership of scope, schedule, budget, risks and issues management for a portfolio of project supporting various business lines
• Collaborates with business leader's partners to support and help create a compelling product vision, strategy and roadmap, and drive products and features from concept to launch in an iterative, fast-paced environment.
• Provides program direction and leadership; effectively communicating program updates including project health and project status (plans, key metrics, and budgets) to executive sponsors, business stakeholders and project team members in line with appropriate governance
• Develops presentations, dashboards, reports and other team and executive level project communications and documentation
• Engages and develops a high functioning team to deliver business results, with a forward-looking emphasis on mitigating risks and removing roadblocks.
• Participates in business case development, writing, and delivery, cost-benefit analysis, ROI-projections as well as the entire project funding process
• Performs project planning with applicable stakeholders to establish an overall project definition and plan, including key milestones, and drives progress to achieve project plan within time and budget constraints. Understand and coordinate sequencing of projects to accomplish progress.
• Supports complex initiatives affecting multiple functions or businesses
• Develops, communicates and implements project risk mitigation plans (i.e. identifies critical path, documents, plans for Return to Green, business continuity plan, etc.) to effectively monitor risk and enable accountability and responsibility 
• Evaluates existing processes and procedures. Makes recommendations and drives process improvement and adoption of best practices (processes, tools, etc.) to improve team efficiency and effectiveness.
• Fosters collaboration and teamwork between internal resources and third parties/vendors for the seamless execution of projects.
• Contribute to the development, testing, and refinement of digital innovations.
• Collaborates with Risk partners to support the closure of third party, self-identified, and/or audit findings

What You Bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience:  Com