Customer Service Representative- Part Time FLEX Scheduling

Description

 Job TypePart-timeDescription

Job Title: Customer Service Representative

Department: Operations

Reports To: General Manager

Position Type: Part Time Flex

Schedule: FLEX Schedule

Wages: $21.00-$22.50/Hourly

Join Our Team: Flexible Part-Time Positions Available!Are you looking for a role that fits your lifestyle? At Allen Distribution, we understand that flexibility is key, whether you're balancing school, family, or other commitments. We’re excited to offer part-time positions with schedules designed to fit your needs!

Benefits of the Position:

• You Choose When to Work: You determine when you want to work based on the available of shifts.
• Flexible Hours: We offer a variety of shifts to fit your schedule, whether you’re looking for daytime, evening, or weekend work.
• Work-Life Balance: Enjoy the ability to work around your life, not the other way around.
• Supportive Team Environment: Join a team that values collaboration and growth.
• Career Development: Gain valuable skills and experience, with opportunities to grow within our organization.

How It Works:

• Simply Download the App on your smartphone or tablet and use your mobile number to login.
• Receive notifications on your App and via text when a manager updates or post new shifts.
• Providing your availability in the App will help your Supervisor to post shifts that fit your schedule.
• You can pick new skills to learn from the profile screen and your Supervisor will be notified of your interest.
• Go for the GOLD and track your Reliability, Experience and Consistency on your profile screen in the App.

Who We’re Looking For:

• Reliable Self-Starters: We value employees who can work independently and show initiative.
• Distribution Skills: Experienced and successful work history will fit well with this position
• Flexible and Adaptable: Embrace change and bring a positive attitude to every shift.
• Passionate Team Players: We thrive when our team members support each other.

Benefits:

• Health, Dental & Vision Benefits are only available after completing 1,500 hours in a calendar year.

Ready to Join Us? If you’re excited to work in a flexible, supportive environment where you can make a difference, apply today.

Purpose of Position

Accurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations.

Values and Business Practices

• Customer First – We deliver on what we promise to our customers with a positive attitude
• We treat everybody with respect and dignity
• We operate with high business ethics
• We are a good corporate citizen
• We value our professional relationships
• We strive to have a “Continuous Improvement Culture”
• We are committed to the safety of our employees and our equipment/facilities

Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success.

Company Expectations

Flexibility

Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).

Reliability

Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.

Attitude

Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others.

Willingness to learn

Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.

Initiative

Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc. Promote teamwork and assist in all areas and processes in the operation as needed / required.

Quality of Work