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Account Manager - New Business Development

Elsevier
Australiafull_timeVerifiedPosted 11 Nov 2025

About the role

Account Manager – New Business Development

Are you a talented sales professional?

Would you like to join a company that helps advance science, technology and health?

About the Team

This is an exciting opportunity to join the Elsevier Health eSales team, comprising of 10 dedicated professionals located across Australia and New Zealand. Together, we collaborate with healthcare providers and higher education institutes to enhance patient care and academic excellence. With consecutive years of record-breaking achievement, you will be part of a highly experienced, talented, and successful sales team. We celebrate success and embrace challenges as opportunities for growth.

About the Role

We have this opportunity to join our Elsevier Health eSales team as an Account Manager – New Business Development, where you will be responsible for identifying and securing new business across both clinical and higher education institutes (accounts) within a strategic territory and in line with business targets.

This role is responsible for developing a professional network at current and potential key accounts, while managing a strategic and direct sales process in matrixed team environment.

Reporting into the Head of eSales for Australia and New Zealand, this is a permanent, full-time role requiring domestic and international travel. The candidate will be based in Melbourne (preferred), with combined home/office-based arrangements.

If you have demonstrated sales experience in healthcare, technology or academia, this role could be perfect for you!


Responsibilities

  • New sales growth of Elsevier’s digital clinical and education solutions, including:

  • Securing new business with new accounts

  • Cross-selling new solutions with existing accounts

  • Relationship building, networking and interacting with a diverse range of customers, C-suite and internal/external stakeholders

  • Managing a strategic and direct sales process in matrixed environment

  • Strategic account and territory planning utilising sales methodology tools, such as MEDDPICC and Franklin Covey

  • Salesforce data compliance and revenue forecasting in line with standard business requirements

  • Providing continuous market feedback to support delivery and development of key internal business initiatives and objectives
     

Requirements

  • Demonstrated experience in new business prospecting, selling, negotiating and closing

  • Proven track record in achieving and exceeding sales targets

  • Strong collaborative approach, able to work with colleagues towards shared goals and success

  • Proven experience in consultative/value/solution-selling in complex sales processes

  • Knowledge of healthcare and/or academic markets

  • Able to build rapport and credibility quickly, at all levels, with a diverse range of customers and colleagues

  • Excellent organisational, time management and planning skills

  • Process oriented with exceptional business acumen and analytical skills

  • Excellent communication (verbal and written) and presentation skills

  • Experience working in an international matrix organisation (advantageous)

  • Experience with Salesforce or similar CRM systems

Work in a way that works for you

We promote a healthy work-life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, a range of personal development tools, hybrid working arrangements, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals. We can also work with you to create flexible working hours to help you fit everything in and work when you are the most product

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Company

Elsevier

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