Senior Principal Product Owner (Machine Learning/AI)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Discover’s Decisioning Platform product family entails various products working in harmony to facilitate the development, deployment, and monitoring of machine learning models. This role specifically focuses on the Machine Learning Operations (ML Ops) product within the Decisioning Platform product family.  The mission of the ML Ops product is to reduce the time to market for model deployment in an automated, compliant, and secure fashion.
• This role will be responsible for developing, maintaining, and presenting the vision and roadmap for the Decisioning ML Ops product used by model delivery teams across multiple lines of business at Discover. This role will create product vision based on a thorough understanding of direct and indirect stakeholders needs working with business initiative owners and technology teams. Guides requirements, manages priorities, and is accountable for delivery. Empowered to make fast decisions about the initiatives, with input from leadership and other key stakeholders. Ensures the technology teams are synthesizing business objectives and agile development principles to operate and expand the existing ML Ops platform. Experience with machine learning platforms as well as a fundamental understanding of the machine learning lifecycle is a plus.
• The Product Professional Leads the development of the Product Vision at the Family level that drives business value and an improved customer experience while ensuring alignment / manages dependencies across Team within a Product Family and with cross functional partners. The Senior Principal as an IC is a servant leader and not the manager of team members. Has Depth of knowledge so that they can see patterns without having to dissect it step by step. Often recognized outside their company for their contributions to their profession.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Develops and maintains Family Product vision by collaborating with stakeholders on key product considerations and aligns with product vision, features and roadmap to support business unit goals.  Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs and potentially grow existing and/or build new product portfolio(s) through new value added and enhanced customer experiences. Leads design, development, and implementation of new product strategy. Works cross functionally to manage shared goals and priorities.
• Establish Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product family and ensure alignment with senior leadership (e.g., SPO, Dir, etc.).  Defines and Creates prototypes (e.g., MVPs, POC, etc.) based on customer feedback to test, learn, and validate ideas before committing to larger scale development. Synchronizes and aligns with Product Family POs on prioritization and delivery to maximize Product Family Value. Defines product family MVPs, prioritizing and accepting priorities in partnership with POs and architects.
• At the family level: Responsible for definition, guidance, and execution of product-related activities for a particular portfolio through the entirety of product lifecycle, from strategy and roadmap definition to development and market readiness. Sets business objectives for the product development process and oversees execution, internal or external, as necessary. Works with minimal supervision. 
• Validate user story acceptance criteria. Ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration.  
• Identify sources, monitor, analyze (Business Analysis), test, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovati