Associate Producer, Digital Production

Job ID: 244230
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type:
Position Type: Regular
Job Function: Digital/E-Commerce
Remote Eligible: Yes

 

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

 

The Opportunity:

Your role at Sephora:
The Associate Producer role at Sephora.com is responsible for implementation, execution, and management of digital production projects, ranging from marketing content campaigns to product launches. Your technical abilities allow you to build a top of class font-end experience. Key business partners include Marketing, Product Management, Project Management, Delivery Management, IT, Merchandising, Creative, and Client Experience. This role will report to the Producer.

 

• Responsible for the on-time, on-strategy, high-quality digital execution of marketing campaigns, sku launches, and other site updates using content management system (ATG/BCC)
• Provide support for the digital production team on content development projects related to a variety of executional site needs 
• Use a variety of tools to power the front-end experience and partner with Producers to optimize experiences
• Maintain understanding of site standards, functionality, and available resources to quickly diagnose best course of action for project execution – partner closely with IT to resolve issues and assist in building new functionality
• Works with cross-functional teams to mitigate issues related to delivery and escalates critical issues to relevant stakeholders.  Provides input to Producers on the development of alternative solutions
• Responsible for clear communication across cross-functional teams to ensure that all stakeholders are updated on project milestones, decisions, status, and delivery
• Ability to troubleshoot and problem solve technical issues with digital content and/or product set up
• Manage production approval process with cross-functional teams as necessary
• Manage other projects as needed
• QA site content and/or product launches daily and provide signoff for content release

 

We’re excited about you if you have:

• 2 - 4 years of eCommerce experience in website operations
• Knowledge and experience with content management systems
• Familiarity with tracking software such as JIRA
• Detail-oriented with high degree of accuracy
• Ability to multi-task, managing multiple projects, people, and initiatives in a fast-paced environment
• Excellent written, verbal, and interpersonal communication skills
• Mastery of Microsoft Office and workflow processes
• Basic HTML knowledge
• Understanding of digital landscape and consumer mindset
• Passionate about eCommerce space #LI-AZ1

The annual base salary range for this position is $85,000.00 - $95,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

 

While at Sephora, you’ll enjoy… 

 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of b