Senior Business Analyst (Azure DevOps and ServiceNow)

McLaren Strategic Solutions is looking for a Senior Business Analyst to join their team.
* 3 days a week in the office required.

Responsibilities

• Identify, assess, and articulate near-term business needs; advise businesses on options, risks, and costs of technology solutions compared to benefits. 
• Develop and enhance Business Applications or tools by selecting, tailoring, and implementing third-party packages, tools, or components.
• Provide production support for all lines of business users.
• Use creative skills to identify and recommend business automation and application improvement solutions.
• Product Owner functions for vendor applications, including strategic planning, tactical execution, and delivering measurable business value. 
• Develop Test Cases and Test Applications thoroughly when implementing system modifications, upgrades, disaster recovery, etc., utilizing users where appropriate.
• Support internal and external customers as a business consultant and problem solver with an emphasis on extraordinary customer service.

Required Experience

• 6+ years of experience in Finance, Full Stack Development, Business Analytics, and/or Software Implementation. 
• Strong knowledge and experience with financial services applications.
• Understanding of alternative investments (Private and Public Credit/Debt).
• Ability to write SQL scripts for data retrieval and manipulation.
• Experience with Agile methodology and working knowledge of Agile ceremonies.
• Understanding and practical experience writing EPIC, User Stories, and task definitions. 
• Experience with Azure DevOps/JIRA and ServiceNow.
• Experience with integrations, GL, financial and cash reconciliations, and expense tracking.
• Experience with data analysis preferred.
• Strong attention to detail and deadline driven.
• Effective business judgment and decision-making skills.
• Customer Service and Quality focused with proven process improvement skills.
• Strong organizational skills with the ability to prioritize work effectively.
• Innovative problem-solving, analytical, and execution skills.
• Excellent written and verbal communication skills.
• Ability to work within and in support of a team environment.

McLaren Strategic Solutions is a leading-edge global technology consulting firm, addressing critical challenges across industries such as retail, financial services, and healthcare.  Integrating a powerful ecosystem of platforms with capital-efficient execution, McLaren specializes in digital transformation to help businesses optimize operations, accelerate revenue, and achieve scalable outcomes. McLaren’s expertise spans the development of customer-centric applications, modernizing systems for cost-effectiveness and security, and leveraging cloud scalability for future-ready architectures. With a deep commitment to operational excellence, McLaren provides comprehensive managed services, including application maintenance, cybersecurity, platform solutions, and AI-optimized operations, ensuring seamless, secure, and efficient performance. From supply chain automation to compliance and analytics, McLaren drives measurable impact: improving workforce productivity, reducing inventory costs, and cutting technology ownership expenses. With its emphasis on automation and zero business downtime, McLaren facilitates seamless migrations from legacy systems to modern platforms, enabling organizations to harness the full potential of digital transformation. Backed by strategic partnerships and a proven delivery model, McLaren empowers clients to innovate, modernize, and achieve lasting success in today’s digital economy. McLaren is a certified minority owned business through the NMSDC and has a mission to place more people from non-traditional backgrounds into sustainable technology careers. Through partnerships with non-profit technology programs in underserved communities and Veteran organizations, candidates transition from tech training programs into real IT careers at McLaren. Our unique recruitment policy allows us to create exceptional teams, bringing a broad spectrum of experience to our company and creating anything but a traditional consulting firm. Visit MSS ( https://mclarenss.com/ ) to learn more!
Doran Jones Inc. is proud to be part of the McLaren Strategic Ventures Group.