Manager, Pharmacy Clinical Operations - Advanced Home Delivery

Anticipated End Date:

2026-04-20

Position Title:

Manager, Pharmacy Clinical Operations - Advanced Home Delivery

Job Description:

Manager, Pharmacy Clinical Operations - Advanced Home Delivery

Hybrid: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Locations:

• AZ-CHANDLER, 145 S 79TH ST, STE 70
• AZ-TUCSON, 4821 N STONE AVE

Schedule:

• Monday-Friday, standard hours

• Occasional evenings and weekend rotation, as needed

CarelonRx is a proud member of the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first.

The Manager, Pharmacy Clinical Operations - Advanced Home Delivery will be managing mail order operations including oversight of queue management, process development, dispensing accuracy and cross functional team collaboration. Responsible for developing and implementing clinical pharmacy programs to promote quality and cost-effective drug utilization. 

How you will make an impact:

• Assists in the development of new clinical products.
• Manages clinical pharmacy operations and staff to ensure clients' objectives and deliverables are met.
• Oversees departmental processes, policies and procedures, training, and communication.
• Ensures achievement of department goals and objectives.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Minimum Requirements:

• Requires BA/BS in Pharmacy or a PharmD and minimum of 5 years of experience in managed care, authorization, or related pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted Pharmacist license in applicable state(s) required.

Preferred Skills, Capabilities and Experiences:

• Experience working in high-volume mail-order pharmacy environment with strong understanding of end-to-end fulfillment workflows, queue performance, and SLA-driven production.
• Ability to use operational analytics to optimize performance, reduce cost-to-fill and collaborate effectively across pharmacy.

Job Level:

Manager

Workshift:

Job Family:

MED > Licensed/Registered Pharmacist/Pharmacy Technician

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily