Senior Project Manager Strategic Initiatives

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Senior Project Manager plays a critical execution role within Guild Mortgage’s Strategic Initiatives function. Reporting directly to the SVP, Corporate Strategic Initiatives, this role is responsible for driving structured delivery of high-priority, cross-functional initiatives spanning origination, servicing and corporate departments. The Senior Project Manager ensures complex, multi-workstream programs are organized, tracked, and executed with rigor — translating strategic direction into actionable plans, managing stakeholder alignment, and maintaining program momentum across all phases of delivery.

Compensation

This role is an exempt position with a targeted salary range of $100,000 to $130,000 annually.

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Essential Functions

• Program & Project Delivery
• Own end-to-end project management for assigned corporate strategic initiatives.
• Develop and maintain comprehensive project plans, workback schedules, RACI matrices, risk registers, and status dashboards across multiple concurrent workstreams.
• Translate strategic direction from executive sponsors into structured project charters, scope definitions, and milestone frameworks.
• Proactively identify risks, issues, and dependencies; escalate blockers with recommended resolution paths.
• Manage change control processes; document scope changes and assess downstream impact on timelines and deliverables.
• Stakeholder & Cross-Functional Coordination
• Coordinate effectively across Production, Servicing, Technology, Finance, Compliance, Capital Markets and other business functions to drive alignment and accountability on shared deliverables.
• Prepare and facilitate working sessions, steering committee updates, and project reviews; author meeting materials, decision logs, and action item trackers.
• Keep stakeholders informed on initiative status, risks, and decisions through structured, timely communications calibrated to audience level.
• Partner with SMEs, discovery hires, and technology teams to gather requirements, validate assumptions, and sequence workstreams.
• Execution Rigor & Reporting
• Maintain program health dashboards and consolidated reporting across the project portfolio; surface insights on milestone attainment, budget tracking, and resource utilization.
• Author project documentation including pre- and post-launch communications, adoption playbooks, training coordination, and hand-off plans to long-term owners.
• Conduct lessons learned retrospectives; produce recommendations reports to capture institutional knowledge and improve future delivery.
• Support budget and resource tracking in coordination with the SVP and Finance business partners.
• Mortgage Domain Application
• Apply working knowledge of mortgage origination and servicing operations to anticipate operational impacts, regulatory dependencies, and change management considerations within project planning.
• Understand loan officer and branch operations environment well enough to identify how transformation initiatives affect frontline workflows.
• Navigate compliance-sensitive program environments with appropriate discretion and judgment.
• Perform other duties as assigned.

Qualifications

• Bachelor's Degree directly related to the position or equivalent, required.
• Bachelor's Degree in Business, Finance, Operations, or related field; or equivalent experience.
• Minimum seven years experience in project or program management experience, with at least 3 years in mortgage, financial services, or highly regulated industry.
• PMP, PMI-ACP, or equivalent preferred. Agile, Lean, or Six Sigma exposure a plus; not required.
• Demonstrated ability to manage complex, multi-workstream programs in a regulated environment with competing priorities and tight timelines.
• Strong working knowledge of mortgage origination and/or servicing operations, including loan processing, underwriting, funding, and key regulatory frameworks.
• Proven ability to structure ambiguous problems into clear project frameworks, milesto