Commercial Loan Client Services, Associate I

ABOUT US 

 

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. 

 

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

 

Find out more about life at Alter Domus at careers.alterdomus.com  

 

POSITION DESCRIPTION:

 

The Business Loan Servicing team provides cost-effective, back-office administrative, accounting, and operational support to loan originators and portfolio managers.  Services include borrowing billing, payment posting, collection and loan accounting, borrower notices, payoff letters, amortization schedules, UCC filings and financial and compliance document tracking, collection, and tickler reporting.  This position will have direct communication with our clients. This position is also responsible for accurate recordkeeping and execution of all loan activities including, but not limited to loan disbursements, repayments, payoff letters, amortization schedules, borrower billing statements, client invoices, and new loan set-up. This role will act as the primary transaction owner. 

 

Primary Responsibilities include, but are not limited to, the following:

• Multi-task and maintain a high level of organization to meet daily and monthly deadlines
• Manage middle market-market and broadly syndicated commercial bank loans
• Maintain the loan register, record, and execute all loan activities
• Ensure integrity of assigned portfolio of loans
• Review and extract data from loan agreements, amendments, and other governing loan documents, ensuring accurate application on the loan system
• Manage deal party requests for information within the terms of the loan documentation, policy, and procedures
• Prepare and process invoices, disbursing all deal-related fees
• Accurately prepare loan notices
• Collect and disburse loan interest, principal, fee payments and new borrower funding
• Develop and maintain a solid working relationship with all clients, providing exceptional customer service
• Assist with new deal onboarding including borrower and lender setup
• Ensure operational excellence by maintaining accuracy and following internal control procedures

 

QUALIFICATIONS:

 

• Work experience with business loans and account servicing a plus
• Associate or Bachelor degree in finance, accounting, or similar concentration is a plus but not required; work experience and loan knowledge will be prioritized. 

• Responsive, friendly, professional, and proactive communication approach.
• Proficiency and accuracy in high volume data entry and use of Microsoft Excel.
• Experience with financial account and customer administration systems a plus.
• Deadline-driven and highly organized with exceptional attention to detail.
• Ability to quickly learn new concepts and excel in a fast-paced, dynamic team environment.

 

 

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WHAT WE OFFER:

 

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. 

 

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

 

Our global benefits also include: 

 

• Support for professional accreditations such as ACCA and study leave 
• Flexible arrangements, generous holidays, birthday leave
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• Support with mental, physical, emotional and financial support 24/7