Senior Account Manager, Client Success

Senior Account Manager, Client Success, Demand Facilitation

New York City, NY

Hybrid Schedule (M/F remote, T/W/TH in-office)

At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus.  Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!

About this team:

Account Managers work directly with Brands, Agencies, DSPs, and Trade Desks to successfully manage programmatic ad campaigns across Magnite’s platform. The Client Success team focuses on partnering with the Demand Facilitation Sales organization to manage a portfolio of accounts to achieve team and company goals. This role works closely with the Operations and Media Planning teams to ensure the successful execution of all campaigns and is responsible for developing and executing portfolio and strategic client management plans. 

In this role you will: 

• Collaborate with Demand Facilitation and Enterprise Sales to manage client relationships and campaigns, pre-sale and post-sale

• Serve as the go-to point of contact and subject matter expert for clients and their campaigns on Clearline

• Help to educate clients on the Magnite offering, supply, and products

• Monitor pipeline and revenue tracking and manage progress toward the team and company goals

• Build and maintain collaborative working relationships with cross-functional internal teams

• Strategically identify opportunities for account growth through data analysis and your understanding of clients’ KPIs

• Provide campaign reporting, insights, and updates on a daily/weekly/monthly basis

• Help troubleshoot campaigns and proactively identify roadblocks preventing successful delivery and performance for a campaign

• Conduct in-market meetings and quarterly business reviews in collaboration with Sales

• Showcase a positive mindset, solution-oriented outlook, and dedicated work ethic

We’re looking for someone with:

• 4-6 years of experience in digital advertising - including experience with RTB/programmatic and digital advertising; experience at an agency, DSP, or SSP is a plus

• Proven ability to uphold professional business connections

• A highly motivated, outcome-focused mindset with a commitment to demonstrating accountability, ownership, and urgency for results

• Exceptional written and verbal communication and presentations skills; adept in interacting with clients

• Strong analytical/Excel skills; including the ability to identify trends in large data sets

• Experience in Google Suite, Tableau, and any other reporting platforms

• An understanding of online advertising dynamics, trends, and technologies; and campaign planning & buying (including Ad servers, SSP, DSP, RTB, etc.)

• Ability to balance competing dynamics in a fast-paced and complex environment through effective time management skills, the ability to multitask, strong attention to detail, proactive prioritization, and delivery of high-quality work

• Intellectual curiosity that leads to actionable insights that benefit your accounts

• An eagerness to undertake new challenges that directly impact the business

• An aptitude for technical troubleshooting and proactive analysis in the ad tech ecosystem

Perks and Benefits: 

• Comprehensive Healthcare Coverage from Day One

• Generous Time Off  

• Holiday Breaks and Quarterly Wellness Days

• Equity and Employee Stock Purchase Plan

• Family-Focused Benefits and Parental Leave 

• 401k Retirement Savings Plan with Employer Match

• Disability and Life Insurance

• Cell Phone Subsidy

• Fitness and Wellness Reimbursement

Company Culture: 

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