Customer Technical Training Specialist (Instructor/Developer)

Customer Technical Training Specialist (Instructor/Developer)

Company:

The Boeing Company

Job ID:

00000436276

Date Posted:

2024-08-16

Location:

USA - Seattle, WA

Job Description Qualifications:

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space, and security systems.  We are engineers and technicians.  Skilled scientists and problem solvers; and optimists.  At Boeing, we are all innovators on a mission to connect, protect, explore and inspire.  From the seabed to outer space, you’ll learn and grow, contributing to work that shapes the world.  Come, build your future with us!

Boeing Global Services (BGS) is seeking Customer Technical Training Specialist to join our airplane Maintenance Training team.  The primary focus of this role is to develop, conduct and evaluate the effectiveness of technical training.  This focus requires the analyses of customer technical training needs to determine appropriate training content, objectives, and design.  Additional duties of the role include research, courseware updates, and the development of new media in support of customer training.

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite at the Seattle, WA facility.

Position Responsibilities:

• Independently assembles and conducts customer training in broad subject areas using the appropriate medium to satisfy customer training requirements.

• Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives, and design.

• Develops, conducts, and evaluates effectiveness of technical training.  Uses specialized software to research, configure, maintain, update, and develop new and existing media and materials.

• Travels for work 25% of the time.

• Ability to adjust work hours on occasion to support customer training.

The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee.

Basic Qualifications (Required Skills/Experience):

• Experience interpreting commercial technical data including drawings, maintenance, and operations manuals.

• Experience conducting technical training and/or performing instructional system development.

• 5+ years' experience in aircraft maintenance and modification (This is time you were the technician physically working on the airplane).

• Capable of traveling 25% of the time

Preferred Qualifications (Desired Skills/Experience):

• Bachelor’s degree or higher

• 9+ years’ experience conducting technical training and/or performing instructional system development.

• Licensed Aircraft Mechanic.

• Experience maintaining commercial aircraft and have provided instruction on the same.

Typical Education/ Experience:

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience, 9 years' related work experience, etc.).

Relocation:

This position offers Relocation, based on candidate eligibility.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Shift:

This position is for 1st shift, but occasionally requires adjusting shift.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and sev