Manager, GPS & GxP Learning Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Qualifications & Experience
Candidates for this position should have experience within a Learning Management System (LMS) and a demonstrated track record of successful interaction across a matrix organization. Candidates must have the proven ability to quickly learn the functionality of an LMS and ensure compliance and data integrity.

Additional professional and personal requirements include:

• Biotech/pharmaceutical/GxP industry or experience in a highly regulated environment strongly preferred.

• Extensive knowledge of GxPs and the know-how to work and manage within a regulated environment. 

• Adaptable to a fast paced, complex, and ever-changing business environment 

• Effective verbal communication, documentation, and technical writing skills 

• Must be detail oriented with excellent organizational and interpersonal skills. 

• B.S in education, science, or related discipline or its equivalent is highly desired. 

• Minimum of 3 years’ experience in a training / learning organization / function 

• Minimum of 3 years’ experience of ELMS, preferably SuccessFactors. 

Key Responsibilities:

• Provides daily administration of global domain accounts including the management of learning activities. 

• Coordinate, train, and monitor data entry with other LMS Administrators/trainers and assist in end user training of LMS application. 

• Responsible for auditing compliance training, monitoring data integrity, editing data and records to ensure accuracy for prepared reports. 

• Supports line of business systems administrators to resolve issues pertaining to the technical functionality of the LMS. 

• Works closely with end users and learning content developers to test, publish, and manage training content. 

• Ensures LMS system standards, policies and procedures are implemented and followed. 

• Participates in the quality assurance and data integrity process to ensure the accuracy and integrity of all information and data residing in the LMS. 

• Provide subject matter expertise on necessary Learning Management Systems (LMS). 

• Provide audit / inspection support such as LMS reports and data from the LMS. 

• Provide day-day support for end users on LMS reports and other data entry components from the LMS.  

• Maintain and improve current LMS processes and end user experience. 

• Provide guidance and information to leadership and end users on curricula and learning assignments. 

• Accountable for aligning across the Learning Ecosystem. 

• Support policy and procedural changes and manual design to improve the quality of the LMS processes, including evaluation and report on effectiveness of the changes.  

• Collaborate, coordinate, and communicate across disciplines and departments. 

• Demonstrate the Company’s behaviors. 

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while ou