Parts Sales Consultant - Atlanta, GA

 

Title:  Parts Sales Consultant

Location: Atlanta, GA, US

Job Type: Full-time with Benefits    

  

Who We Are:  

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.  

 

Summary

The Parts Sales Consultant will be thoroughly familiar with the US automotive aftermarket. The Parts Sales Consultant will be responsible for growing OEM Aftermarket parts sales by working with existing dealers and pursuing IRFs not part of the OEM aftermarket program.  The Parts Sales Consultant will be responsible for achievement of sales targets, training Dealers and IRFs to increase product knowledge/benefits of using OEM Aftermarket parts, and coordinated efforts to identify open markets in need of coverage. 

 

Day to Day Responsibilities

• The Parts Sales Consultant will be scheduled in advance to travel with Dealer OSRs to sell and support assigned Products
• Acting on behalf of the Dealers and OEM team, coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and OEM/Dealer-funded related details
• Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by sponsoring Dealers
• Will be required to understand high level Dealer and OEM Aftermarket organization and strategy
• Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using CRM application
• Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system
• Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage
• Sales Contacts - Minimum contacts per representative:
  • One “face to face” contact with every IRF/Fleet every 30 – 45 days
  • One “face to face” contact with the servicing dealer every 30-45 days
  • One phone contact with every IRF/Fleet weekly
  • One phone contact with every servicing dealer weekly
  • Participate in standard meetings with OEM Business Center personnel
  • Return all emails and phone calls within 24 hours
  • All contacts will be logged in CRM Application

 

What you bring 

• Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific OEM dealer experience preferred
• Experience in wholesale automotive parts sales, management and IRF/Fleet customer requirements
• Prior dealership/IRF training, coaching and consulting preferred
• Must possess excellent communication, presentation and negotiation skills
• Must be highly interpersonal with team-building and participative management skills
• Proficient with PC, Dealer, IRF Management Systems and Microsoft Office applications
• Requires self-starter with ability to work under minimal supervision

 

Education and/or Experience

• Bachelor's degree in related field or minimum 7 years equivalent experience
• Familiarity with the following automotive operations:  Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
• Basic understanding of automobile repair and technology
• Experience with management of and selling wholesale automotive parts

 

Language Skills

• Candidate must professional level communications abilities in English and any other languages as required by the project client.

 

Computer Skills

• High level of proficiency with PC and Microsoft applications including; outlook, excel, word, publisher and power point presentations.
• Candidate must possess demonstrated competency in Mopar /Dealer/Distributor specific software applications as required by the client.

 

Strategic Skills

• Ability to perform GAP