AVP, Solution Consulting - Enterprise Architecture (AMS)

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is seeking an Enterprise Architecture Area VP for the Americas. The Enterprise Architecture team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of ServiceNow’s “AI Platform for Business Transformation” vision.  We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

This Leader will play a crucial role in driving our sales efforts by providing strategic technical leadership during the sales process. This individual will lead a team of skilled enterprise architects and collaborate closely with the sales, product, and delivery teams to develop and articulate comprehensive cross-functional strategies and technical solutions that address the business challenges of our largest customers. The ideal candidate will have a strong background in enterprise architecture, a deep understanding of industry trends, and the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.

What you get to do in this role:

• Lead a team of motivated, innovative and collaborative pre-sales Enterprise Architects as they engage with our customer to find new technology solutions to create value.
• Act as an executive sponsor in opportunities and interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
• Understand the detail behind the ServiceNow platform of platforms architecture and communicate it at various levels
• Work with architecture development methods, modelling approaches and architecture patterns for integration
• Provide thought leadership and collaborate with internal ServiceNow business units and stakeholders
• Scale the impact of the team by identifying, leading and contributing to the creation of best practices, white papers, workshops, etc.
• Develop team members & leaders according to the demands of the business and according to their individual professional goals
• Ensure proper alignment of resources and effective utilization of skill sets within assigned regions.

Qualifications

In order to be successful in this role, we need someone who has:

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