Sr. Manager, Market Management

Job Description

Play your part in our team succeeding

US Market Operations is responsible for short-term forecasting and operational execution of the LEGO Group’s US business. We are a customer-focused organization – the team that collaborates with internal functions and external customers to deliver BU priorities and customer goals.

The Senior Manager Market Management ensures holistic operational planning and management of the US business. The person in this role is responsible for surfacing operational issues that may prevent successful delivery of US KPIs, and lead the business to resolution.

“Planning is bringing the future into the present so that you can do something about it now.”

Core Responsibilities:

• Drives on time delivery of US Customer Planning milestones
• Organizes, communicates, and coordinates delivery of Customer Planning milestones for the US Business Unit
• Collaborates across functions to ensure on time delivery of inputs required for timely planning and execution
• Develops new planning milestones to support evolving commercial strategies
• Anticipates operational challenges that may prevent successful delivery of US KPIs; alerts cross-functional teams to the issues and recommends solutions to proactively resolve
• Leads US Collaborative Customer Planning (CCP) process
• Sets and communicates monthly CCP direction, approach, and objectives
• Coordinates pre-submission rollup / accuracy check
• Identifies and resolves inconsistencies in planning approach, assumptions, and valuations
• Executes monthly CCP submission
• Summarizes CCP results and storyline for cycle over cycle changes for leadership and stakeholders
• Drives US customer input into Americas Demand Plan
• Represents detailed account inputs to surface new planning assumptions not considered in the Americas Demand Plan and challenge existing assumptions where US has contrary evidence
• Establishes operational strategy for locked volume
• Leads annual target setting for locked volume; aligns with US Sales Leadership Forum (SLF)
• Sets strategic direction where needed
• Supports Demand Planning Manager, Launch & Trade Promotion to resolve locked volume problems that will have a customer or market impact
• Facilitates US Visual Factory and US BU Plan Review meetings; owns meeting agenda, content, and improvements
• Provides ad hoc analysis to inform commercial and supply chain decisions (e.g. customer-level ICP and CICP plans, Retail Closing Stock, long lead time component analysis, etc.)
• Ad hoc problem solving, process improvement, and project leadership
• Assists Senior Director, US Market Operations in setting department strategy and annual objectives

Do you have what it takes?

• 5-7 years related experience in demand planning, customer planning, or data analytics
• Broad end-to-end experience and knowledge across Operations, Sales, Supply Chain, and Marketing
• Followership among peers and senior leadership; strong influencer at all levels
• Strong cross-functional collaboration skills
• Conflict management
• Independent problem solving and decision making skills
• Can effectively navigate ambiguity to deliver results
• Demonstrated ability to proactively interpret data, identify trends and challenge the status quo
• Experience creating data visualizations and dashboards
• Significantly skilled in Excel
• Boston office based position; minimum commutable days to office is 3 days per week.

The salary for this position has a range of min 124,706 to max 187,060 annual based on anticipated responsibilities, market benchmarks, and organizational constraints. The definitive compensation may vary in alignment with the selected candidate’s professional background, experience, operational needs and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

Join the global LEGO® family

What’s in it for you? Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by o