Engineering Manager, Edge

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

We're looking for an Engineering Manager to lead the Edge team at Zapier. We’re on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

The Edge team sits at the heart of our infrastructure, where innovation meets impact. The work we do is foundational to the success of millions of users across the globe. In this role, you’ll have the opportunity to nurture a high-performing team, shape strategic direction, and foster meaningful outcomes for both Zapier and the people who rely on it every day.

This role blends strategy, technical leadership, and people-first management. You’ll support the Edge team in building and maintaining key infrastructure and services that power our automation platform. Your day-to-day will involve leading with empathy, communicating with clarity, and helping your team do their best work—sustainably.

• Construct and monitor: Your team will build and run our vital business services, affectionately known as 'Zaps'. Your drive for engineering excellence and scalability will ensure that these services perform optimally, powering millions of users across the globe.

• Execute and Authenticate: Your technical skills and strategic judgment will be instrumental to our operations. Your team will be responsible for executing and authenticating actions within our system, ensuring our users enjoy a seamless experience.

• Enable and Empower: Your and your team’s work will be crucial to the continued evolution of Zapier's core workflow product along with the broader product catalog. Collaborating with other team leaders, you'll align technological advancements with broader company objectives.

• Own and Evolve: Your team’s contribution will be both meaningful and valued. You'll take ownership of business metrics and work diligently towards their development. These metrics assist our entire organization in assessing performance and steering future strategy.

About You

• You are an effective team builder. You're no stranger to this kind of work. You have at least two years of experience managing teams of Backend Engineers. You know how to hire, train, and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team. 

• You’re a product thinker. As an Engineering Manager, you’ve worked to set goals, metrics, and a strategy for a product-focused Engineering team. You push your team to prioritize impactful work to meet the company’s goals.

• You can keep track of, prioritize, and lead multiple projects. We're a small team, and there's no shortage of things you could be doing in a day. You'll carve out time for functional projects and make sure they solve real problems the team faces -- ideally making development even easier.

• You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines, balancing engineering concerns, such as technical debt, with product concerns. Ideally, you find solutions that address both the team and user needs but if not, help build understanding around difficult decisions.

• You are a skilled engineering leader. You've got a strong background in leading a team of Engineers working in our stack (Python, Django or React, ES6 or Node.js, etc.).  Even if you aren't a daily coder, you regularly exercise your coding muscles and try to be an asset in any technical context your team may need.

• You're adaptable. You've been in fast growing companies and know how to build, change, and adapt to the needs of a company as it grows.

Things You'll Do