Jobs and Careers

Coordinator, Administrative Program

Salt Lake City, United Statesfull_timeVerifiedPosted 22 May 2026

💰 $53,000/yr($49,000/yr – $53,000/yr)

About the role

Details

Open Date 05/22/2026 Requisition Number PRN45162B Job Title Coordinator, Administrative Program Working Title Registration and Records Supervisor Career Progression Track D Track Level FLSA Code Administrative Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Monday – Friday 8:00am – 5:00pm University of Utah campus (primary).

VP Area Academic Affairs Department 00296 - Registrar's Office Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $49,000 - $53,000 Close Date 06/22/2026 Priority Review Date (Note - Posting may close at any time) Job Summary

The Registration and Records Supervisor provides leadership for front-line student services related to academic records and compliance. This role supervises a team of student services professionals, manages complex academic record processes, analyzes data to ensure accuracy and quality, and serves as a key liaison for professional schools and campus partners. The position plays a critical role in ensuring student academic actions are handled accurately, compliantly, and with a high level of service. This is a fully in-person position.

Responsibilities

Lead, organize, and perform a high volume of activities and keep organized under the pressure of tight deadlines, and ability to adjust to changing workloads and deadlines required.
Hire, train, coach, supervise, and evaluate front-line student services team members. Assign and prioritize work, monitor performance, and foster a collaborative, service-oriented team environment. Ensure staffing coverage meets student and office needs.
Handle escalated cases to resolve sensitive issues and difficult situations.
Lead and perform specialized academic records functions, including grading workflows, regulatory requirements (e.g., HB 211), record corrections, updates, and historic data maintenance.
Serve as the primary liaison for professional schools and the Dean of Students on complex academic issues, ensuring compliance with institutional policy and state and federal regulations while ensuring students can progress.
Collaborate with the Academic Petitions team to process approved grade changes and ensure outcomes are accurately reflected in student records.
Serve as the grading coordinator, responsible for proactive outreach, education, communication to faculty prior to the grading deadline. Responsible for outreach when grading deadlines have been missed, encouraging increasing adherence to University grading policies. Monitor trends in grade submission and devise interventions as necessary.
Reviews existing processes to find areas of improvement and present ideas to office leadership to new workflows and implementations.
Run and interpret data queries to identify data integrity issues, process gaps, and technical challenges related to academic records.
Present information pertaining to class registration and records to internal and external audiences.
May be called upon to serve on university committees to review and make decisions on student appeals.

Minimum Qualifications

Bachelor’s degree in a related field or equivalency (one year of education can be substituted for two years of related work experience), plus one year of directly related experience

Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences Type Benefited Staff Special Instructions Summary

Required 5 professional references, information requested: First and Last Name, Relation, Company, Email and Phone Number

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-