INCA03-Customer Quality

Role: Customer Quality (Pilote Qualité Client)

Location: Besancon, Hauts-de-France, France (On-site)

Job Type: Permanent

 

 

Who are we:

Antolin is a leading global automotive supplier; we are experts in designing, manufacturing, and supplying innovative solutions for vehicles around the world. Our product portfolio includes trim, headliners, and acoustic systems, as well as lighting and other interior systems. We offer comprehensive solutions with a focus on quality, safety, and sustainability. Our products are used in many of the world’s leading car brands. In fact, three out of four cars nowadays, have interiors made by Antolin.

With over 140 plants in 26 countries, Antolin has achieved this strong industry presence through over seventy years of working with our customers in order to develop a complete cycle of component manufacturing, from their conception and design, through the development and validation stages, to their industrialisation and sequenced delivery.

We are working hard on spearheading the transformation that the automotive industry is currently experiencing with regard to vehicle interiors by collaborating with our customers. We do so in order to develop more sustainable and technologically advanced vehicles that are also adapted to the new needs and requirements of their passengers.

As part of this transformation, Antolin is committed to a sustainable business model that focuses on and creates value for all its stakeholders, including its customers, employees, investors, suppliers, and society as a whole.

 

 

Mission:

We are looking for a Customer Quality Manager for our Cambrai site (about 380people), specializing in the design and manufacture of door panels. Reporting to the Plant Manager.

 

 

Responsibilities:

• Ensure customer quality assistance and ensure the customer-company interface.
• Develop and develop quality procedures/monitoring plan and monitor the compliance of their application.
• Analyze non-quality costs (external: Incidents, warranty returns, customer / internal quality walls: scrap, rework, quality walls), develop improvement solutions and monitor them.
• Manage the quality part of product/process modifications on the scope for which he/she is responsible.
• Follow up on new projects.

 

 

What we are looking for:

• You will be part of a highly engaged multinational with international career opportunities.
• With a technical Bac+4 or 5 training, you have five years' experience in the automotive sector in the field of quality and project management.
• Your mastery of APQP (Advanced Product Quality Planning) as well as the various analysis methodologies applied to quality (8D, AMDEC, etc.) allow you to carry out your projects and lead cross-functional working groups.
• You know the IATF standards and know how to conduct process and product audits.
• You can read, write and speak in English for technical exchanges.
• Your rigor, sense of communication and analytical mind will allow you to interact with various interlocutors inside and outside the company.

 

 

What we offer:

• You will be part of a highly engaged multinational with international career opportunities.
• We offer you a learning journey adapted to your professional experience.
• You will work on international projects for world- renowned companies in Automotive sector.
• You can find an Open Environment to learn new technologies.
• We can offer you a competitive salary, benefits and valuable OEM discounts.

 

 

Here at Antolin, we are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics. We encourage applications from all individuals and strongly support diversity in our workplace. We strive to create an inclusive environment for everyone, and we are committed to treating everyone in a fair and equitable manner. We are proud to be an equal opportunity employer and are committed to fostering a diverse and inclusive work environment.

 

 

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