We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Overview:

This position reports to the Associate Director of Clinical Support. This role observes current clinical practice and recommends Best Practice process optimization in all aspects of clinical laboratory and nursing processes. This service provides clinical effectiveness and enhanced hospital operations. This is a field-based position with most of the time being spent supporting lab verification studies, process improvement, and standardization.

Responsibilities:

• Fosters a continually evolving partnership between Specimen Management and our valued customers in a Clinical Process advisory capacity

• Maintain knowledge and expertise as product specialist for Specimen Management as product and guidelines evolve

• Participates in initial customer conversations to understand workflow needs, testing, regulatory requirements, and current operational challenges

• Drives clear project goals and expectations to achieve process efficiency and department effectiveness goals

• Proactively ensures optimal workflow and product utilization

• Leads and partners in change management activities associated with process improvement recommendations

• Engages stakeholders to obtain support and buy into process recommendations

• Deliver presentations and report to various audiences: Nursing, Laboratory, Infection Prevention, Occupational Health, Pharmacy, Supply Chain, Senior Hospital Management

• Continues on-going collaborations to ensure continuous improvement stemming from projects

Qualifications:

• Bachelors degree in Medical Laboratory Science, Clinical Laboratory Science, Chemistry, or related biological science.

• Successful completion of NAACLS- accredited MLS program or equivalent.

• National certification required such as ASCP Board of Certification- MLS (ASCP) or equivalent; AMT- Medical Technologist (MT) certification

• State licensure as required.

• Minimum of 2 years of hands-on clinical laboratory experience in an accredited hospital or reference laboratory setting.

• Demonstrated proficiency in one or more major laboratory disciplines, with strong preference for Chemistry experience.

• Basic knowledge of Hospital and Laboratory IT (LIS data)

• Expertise in CLIA, CAP, Joint Commission, and applicable state regulatory standards.

• Ability to perform validation in high complexity testing.

• Duties require ability to integrate projects within BDX Sales Organizations and Marketing Departments

Preferred:

• Experience in automated laboratory environments

• Prior involvement in method validation, new instrument implementation, or process improvement projects.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

Annual Bonus

Health and Well-being Benefits 

Medical coverage 

Health Savings Accounts 

Flexible Spending Accounts 

Dental coverage 

Vision coverage 

Hospital Care Insurance 

Critical Illness Insurance 

Accidental Injury Insurance 

Life and AD&D insurance 

Short-term disability coverage 

Long-term disability insurance 

Long-term care with life insurance 

Other Well-being Resources 

Anxiety management program 

Wellness incentives 

Sleep improvement program