Field Marketing Intern

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

North America Field Marketing Intern (Summer Internship) 
 

Role Overview: 
 

At Genesys, we are transforming customer experience through AI-driven innovation, empathy, and global reach. As a North America Field Marketing Intern, you will support programs that contribute to pipeline creation, customer engagement, and regional marketing goals during a defined summer internship experience. This role offers hands-on experience working across marketing and sales, helping to execute integrated campaigns that engage key accounts. You will learn how enterprise go-to-market teams plan, launch, and measure marketing programs, while building practical skills in campaign execution and collaboration. This is an opportunity to develop a strong foundation in B2B marketing and gain exposure to real-world business impact early in your career. 

Key Responsibilities: 

• Support execution of regional marketing programs that contribute to pipeline growth and customer engagement  

• Assist with coordination of field events, webinars, and integrated marketing campaigns  

• Collaborate with sales and marketing teams to support alignment with target accounts and campaign goals  

• Help execute targeted marketing activities for priority accounts in partnership with sales teams  

• Track and review campaign performance to help identify opportunities for improvement  

• Assist in developing marketing assets including emails, landing pages, and social content  

• Support post-event and campaign follow-up activities, including lead tracking and engagement monitoring  

• Conduct market and competitive research to support campaign planning  

• Maintain accurate campaign data within CRM and marketing systems  

Required Qualifications: 

• Currently pursuing a Bachelor’s degree in Marketing, Business, Communications, or a related field  

• Strong written and verbal communication skills  

• Interest in marketing, events, and campaign execution  

• Ability to manage multiple priorities and meet deadlines  

• Strong attention to detail and organizational skills  

• Collaborative mindset with the ability to work effectively across teams  

• Interest in learning about marketing performance and metrics  

• Proficiency in Microsoft Office or Google Workspace  

• Interest in using tools, including AI, to improve efficiency and productivity   

Preferred Qualifications: 

• Previous internship, coursework, or project experience in marketing or a related fiel