Customer Account Representative

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking a motivated Customer Account Representative to build strong customer relationships while supporting sales and account growth initiatives. This role is ideal for individuals who enjoy interacting with customers, identifying opportunities, and working toward measurable goals in a collaborative environment.

Responsibilities

• Build and maintain positive relationships with new and existing customers.
• Present products and services based on customer needs.
• Identify sales opportunities and recommend appropriate solutions.
• Assist with promotional initiatives designed to generate new business.
• Encourage repeat business through exceptional customer engagement.
• Maintain accurate customer and sales activity records.
• Collaborate with team members to achieve sales and customer retention goals.
• Provide professional assistance throughout the customer experience.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and results-oriented mindset.
• Confident and professional demeanor.
• Strong relationship-building and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.

Additional Information

• Competitive Salary: $40,000 – $44,000 per year.
• Full-time career opportunity.
• Professional growth and advancement opportunities.
• Leadership and management skill development.
• Ongoing learning and professional development.
• Supportive and collaborative team environment.
• Opportunity to strengthen communication, problem-solving, and operational skills.
• Meaningful role within a growing organization.
• Opportunity to take on increased responsibilities as the company expands.