Job Posting Title

Business Analyst

Agency

805 DEPARTMENT OF REHABILITATION SERVICES

Supervisory Organization

Dept Rehabilitation Services–MSD - Central/Dept Servs

Job Posting End Date (Continuous if Blank)

June 12, 2025

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Monthly/Annual Salary: Monthly Annual
Level II (Pay Band L) $5,416.67 $65,000.00

Job Description

Basic Purpose

Positions in this job family are assigned responsibilities involving identifying developing, analyzing, evaluating and/or improving the effectiveness of processes, systems, policies, procedures, manpower utilization, functions of management, equipment, etc., for the agency. Employees will gather, analyze, and evaluate information regarding the agency and make appropriate recommendations about strategic decisions, business goals, and other planned changes and implementation methods. In addition, employees may work to ensure stakeholders understand the change initiatives and are prepared to adopt new processes, systems, support structures, etc. Positions in this job family may also act as lead for all levels of change management activities for agency.

Typical Functions

The functions performed in this job family will vary by level, unit and organization, but may include the following:

• Analyzes and evaluates agency structure, procedures, methods and equipment; recommends improvements and changes as necessary to standardize and/or improve operations; creates, develops and maintains an initiative plan for meeting strategic goals

• Develops and maintains planning procedures for manpower utilization in departments across agency; assist managerial staff with creating and maintaining a uniform and effective workforce operation

• Develops methods to determine equipment and material requirements to accomplish agency programs; makes recommendations pertaining to equipment improvements, technology architecture, software applications, and/or systems development

• Analyzes and evaluates proposed agency changes; completes feasibility studies, risk assessments, optimization strategies, etc., before making recommendations to agency leadership

• Develops and applies structured methodology whereby agency productivity and efficiency can be measured against reasonable standards; establishes methods whereby specific requirements can be determined; uses established standards to determine manpower, equipment, and material requirements

• Gathers, understands and visualizes data; develops strategies; designs and implements dashboards and reporting tools; facilitates data-driven decisions; and applies predictive modeling and statistical analysis techniques to forecast trends using Business Intelligence (BI) platforms

• Creates and implements change management strategies and plans that maximize employee adoption and usage and minimize resistance; gather change requirements; maintain communication with change stakeholders during process to ensure successful change implementation

• Maintains communication with operations experts; works with financial section to analyze expenditures in comparison with budget to determine if expenditures align with budgetary and strategic goals

• Reviews proposed organizational or functional changes involving the establishment, discontinuance, consolidation, transfer or regrouping of sections or subdivisions; determines the effect on existing organizational and management policies and practices; directs further analysis and evaluation; makes appropriate recommendations and provides guidance in implementing approved changes

Level Descriptor

Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others.

This is the career level of this job family where employees are assigned responsibilities at the full performance level for a full range of work related to the analysis of functions, procedures, systems, policies, etc., within an organization.  This includes leveraging data to drive strategic decisions and support business objectives and goals focusing on analyzing complex data sets to provide actionable insights, developing effective visualizations, and contributing to the deployment of the solution(s) to