Senior Business Analyst (Job Req #2025-368)

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.


Job overview:
The R&D Operations team provides support across the entire R&D organization, helping with program status reporting, transfer to manufacturing, training programs, process development, tools development & support, test automation, coordinating centralized support, site-wide social activities, patent applications, and a bunch of other stuff to help the R&D team as a whole be as effective as possible. We are the grease or the glue (depending on the situation!) and get to work with several corporate functions outside of R&D, including facilities, finance, manufacturing, tech support, sales, marketing and IT/IS
As part of this team, the R&D Operations Senior Business Analyst is responsible for analyzing and improving operational processes within the R&D department to enhance efficiency, productivity, and effectiveness. This role involves working closely with cross-functional teams, particularly across R&D teams, to provide data-driven insights and recommendations that support the strategic goals of the organization.
Who you report to: Director R&D Programs
What we offer:
Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events! Best of all, you will be part of the Ross Video family, and we've got an energizing environment here.
What the job is all about:
Operational Analysis:
• Conduct analysis of R&D processes, workflows, and systems to identify inefficiencies, bottlenecks, and opportunities for improvement.
• Develop and implement strategies to optimize R&D Operations and Product Development, ensuring alignment with organizational objectives.
Data Management and Reporting:
• Gather, analyze, and interpret complex data sets to provide actionable insights and support data-driven decision-making.
• Create and maintain detailed reports, dashboards, and metrics to monitor R&D performance and progress.
Process Improvement:
• Design and implement process improvement initiatives, leveraging methodologies such as Six Sigma or Agile.
• Collaborate with R&D teams to improve and mature processes and model a culture of continuous improvement.
R&D Operations:
• Director of R&D Programs, Director of R&D Operations, and the R&D Operation Specialist team to execute the day-to-day activities of the Operations team in an effective and transparent manner.
• Along with R&D Operations Directors, assist with planning and execution of annual strategic planning events and quarterly internal training events, as needed.
• Provide administrative and operational support to R&D teams as needed.
Project Support:
• Facilitate communication and coordination between cross-functional teams, enabling timely completion of deliverables.
• As appropriate, assist Director of R&D Programs with managing a range of activities from urgent customer issue tiger teams to small initiatives to multi-year comprehensive strategic programs which cross R&D product lines.
Stakeholder Engagement:
• Work closely with stakeholders to understand their needs and requirements and translate them into actionable plans and solutions.
• Lead meetings, workshops, and presentations to communicate findings, recommendations, and status.
Technology and Tools:
• Evaluate and recommend tools and technologies to support R&D and improve efficiency.
• Plan and execute the roll-out of new tools and technologies, including transitioning support and training for new systems and tools implemented within the R&D department to IT and/or the R&D Tools team as appropriate.
Quality Assurance:
• Monitor and assess quality metrics to propose and implement corrective actions as